Key Account Manager

St-Amour Voir toutes les offres

  • Montréal, QC
  • Permanent
  • Temps-plein
  • Il y a 1 mois
Our client is seeking a versatile, commercially minded Key Account Manager to lead and grow direct-to-consumer (D2C) sales channels across Canada, with selective exposure to the U.S. market.The ideal candidate is equally comfortable managing major national retail accounts and driving D2C growth, and ideally brings existing relationships with major retailers.This position reports directly to both the Director, Admin & Finance and the Director, Supply Chain and will be required to provide weekly updates to the head office at management meetings.Key Responsibilities:Direct-to-Consumer (D2C) Sales:
  • Own and grow D2C revenue across Canada and select U.S. accounts.
  • Manage relationships with online marketplaces and drop-ship partners.
  • Collaborate on promotions, merchandizing, content, and product launches.
  • Monitor pricing, margins, customer feedback, and competitive positioning.
  • Use data and analytics to optimize assortment and channel performance.
Sales Strategy & Forecasting:
  • Develop and execute integrated sales strategies across D2C channels.
  • Prepare sales forecasts, budgets, and account-level plans.
  • Track KPIs and provide regular reporting on sales performance, margins, and growth opportunities.
  • Work cross-functionally with Finance, Operations, and Customer Service to align demand planning and inventory.
Relationship & Business Development:
  • Leverage existing relationships to accelerate access to major accounts.
  • Prospect and develop new wholesale, retail, and online opportunities.
  • Represent the enterprise at trade shows, buyer meetings, and industry events.
Compensation:
  • Competitive base salary
  • Performance-based bonus tied to revenue, margin, and strategic objectives
  • Travel and business expenses reimbursed
Skills and qualifications :
  • 7+ years of experience in B2B and/or D2C sales within consumer goods, home, outdoor, or related categories.
  • Proven experience managing large retail accounts.
  • Existing relationships with Costco, Home Depot, and other major retailers strongly preferred.
  • Demonstrated success driving D2C or marketplace sales.
  • Strong negotiation, forecasting, and account management skills.
  • Ability to operate independently with full ownership of sales outcomes.
  • Strong proficiency in Excel preferred (pivot tables, margin analysis, forecasting models).
  • Familiarity with retail EDI platforms and compliance requirements.
  • Ability to interpret sales and margin data to support strategic decision-making.

St-Amour