Customer service representative

• Serve as the first point of contact for customers,
• Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.
• Resolve customer questions and confirm order details promptly and accurately.
• Process orders and manage quotas effectively.
• Provide support to the Sales Team, ensuring smooth operations.
• Accurately maintain customer records and information.
• Collaborate with other departments to share relevant information and enhance productivity.
• Manage confidential data and information with integrity.
• Participate in project-based activities aimed at improving department processes and strategies.
• Meet daily KPI targets to ensure goals are achieved.
• Assist with additional responsibilities as needed.

• A college diploma or bachelor's degree.
• Strong verbal and written communication skills.
• The ability to work independently as well as collaboratively in a team setting.
• A positive, adaptable attitude with a drive for high performance.
• The ability to thrive in a fast-paced environment and work well under pressure.
• Bilingual proficiency in French and English (an asset, but not required).

• Gain hands-on experience in customer support and operations, setting the stage for long-term career growth.
• Work alongside experienced professionals who are committed to mentorship and collaboration.
• Be part of a dynamic and supportive workplace culture that values teamwork and innovation.
• Enjoy continuous learning opportunities to refine your skills and expand your knowledge.
• Salary 50,000 -54,000
• Health and Dental Benefits
• Endless opportunity for progression

Robert Half