Job DescriptionWhat is the Opportunity?Wealth Management Canada (WMC) is transforming the end-to-end Advisor Experience, and we're seeking a Senior Manager, Salesforce Solutions to lead our Salesforce platform strategy. In this role, you'll be the driving force behind our relationship hub - connecting capability across client servicing, mobile, portfolio management, wealth planning, and other businesses across WMC.Salesforce is critical to enabling our Investment Advisors, Counsellors, Associates, and Business Groups to efficiently manage client relationships and deliver exceptional experiences. You'll own the platform's design guidelines, best practices, high-level solutioning and support while collaborating across technology, design, production support, and multiple business groups.What will you do?Collaborate with business, product and technology partners to build a best-in-class Salesforce platform aligned with broader enterprise systems and goalsSupport 2-3 agile squads from a high-level solutioning perspective, ensuring we leverage out-of-the-box (OOTB) Salesforce functionalityHelp lead application design sessions, partnering with product owners and consulting with stakeholders on new requirements and optimization of existing capabilitiesProvide support in troubleshooting and resolving technical issues, ensuring stability and performance of Salesforce applicationsDevelop POCs to evaluate new Salesforce features and partial allocation to hands-on delivery as neededActively participate in weekly project status meetings and ensure assigned tasks are completed on timeWork in fully agile environments with BSAs, admins, developers, architects, and QE teams to translate business requirements into Salesforce solutionsLead and develop a high-performing configuration team, establishing clear individual goals and driving performance managementWhat will you need to succeed?Must-Have5+ years of Salesforce Admin experience in organizations with 2,000+ usersProject management and agile methodology experienceMultiple Salesforce certificationsStrong knowledge of Salesforce Financial Services Cloud and experience using CRM AnalyticsHands-on experience with Salesforce automation toolsExperience deploying changes using tools such as Flosum, Gearset, Copado, or AutoRabitNice to HaveRBC Organizational AwarenessWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.Access to a variety of job opportunities across business.Job Skills Agile Methodology, Business Case Design, Business Oriented, Communication, Decision Making, Long Term Planning, Process Management, Software Product Management, Software Quality Assurance (SQA), Time ManagementAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2026-03-23Application Deadline: 2026-05-01Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
