Community Engagement Coordinator (Community Concierge)

Calgary, AB
45.000 $ par an
Permanent
Temps-plein

Il y a 23 jours
Postuler facilement

About Staffing® is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a proud BBB Accredited business.We have partnered with a community-focused organization to support them in hiring for their next Community Engagement Coordinator, AKA Community Concierge.Job ID: 43106Job Type: Direct HireCategory: Customer Service – EventsLocation: Calgary, AlbertaOur client is committed to strengthening relationships within the local business and professional community by providing collaborative spaces, resources, and engagement opportunities. With a strong emphasis on connection, they offer a welcoming environment designed to bring people together for meetings, events, and community-driven initiatives.The culture is highly collaborative and service-oriented, with a shared commitment to creating positive, inclusive experiences for visitors, partners, and internal teams. Team members are encouraged to take initiative, contribute ideas, and continuously improve processes. This environment values professionalism balanced with warmth, where hospitality and community engagement are central to the organization's presence.The Community Engagement Coordinator AKA Community Concierge plays a key role in the daily operations of a high-visibility engagement space. This position blends hospitality, event coordination, and administrative responsibilities to ensure a seamless experience for all visitors. Acting as the on-site host, the coordinator manages bookings, supports meetings and events, and maintains a welcoming, well-organized environment.This role is ideal for someone who thrives in a customer-facing setting, enjoys building relationships, and takes pride in creating exceptional guest experiences. If that sounds like you, apply today!Duties and Responsibilities:The key job functions are:

Coordinate space bookings, including intake, scheduling, confirmations, and calendar management.
Serve as the on-site host by welcoming guests, providing wayfinding, and supporting meeting organizers.
Prepare meeting rooms with appropriate seating, signage, and materials to ensure readiness.
Coordinate catering and refreshments, including vendor communication, ordering, and delivery logistics.
Provide basic audiovisual (AV) and technology support for presentations and hybrid meetings.
Collaborate with internal departments such as Marketing/Communications, IT, and Facilities to support events and bookings.
Maintain the engagement space to brand standards, including daily tidying and resetting between meetings.
Identify facility needs, submit maintenance requests, and track completion.
Support event execution, including setup, on-site coordination, and post-event wrap-up.
Manage supplies and inventory, coordinating light purchasing as required.
Coordinate external vendors such as catering, cleaning, and equipment providers.
Develop and maintain checklists and playbooks to ensure consistent service delivery.
Track basic usage insights and feedback to support continuous improvement.
Ensure visitor sign-in procedures and workplace safety protocols are followed.
Act as an ambassador for the engagement space by promoting awareness and supporting community use.

Education:

Post-secondary education in hospitality, event management, business administration, or a related field is considered an asset.
Equivalent combination of education and relevant experience will be considered.

Qualifications:

Clean criminal record check
Valid drivers licence

Experience:

Minimum two years of experience in hospitality, reception, events, or administrative coordination.
Experience coordinating meetings or events, including room setup and vendor coordination.
Experience working in a customer-facing environment with a focus on guest experience.
Comfortable supporting meeting technology and troubleshooting basic AV issues.
Proficiency with Microsoft 365 applications including Outlook, Teams, and Excel.

Skills:

Customer Service: Warm, professional, and welcoming approach to guest interactions.
Organization: Strong attention to detail and ability to manage multiple bookings and events.
Communication: Clear written and verbal communication with internal and external stakeholders.
Problem-Solving: Proactive in resolving scheduling conflicts and operational challenges.
Adaptability: Comfortable working in a fast-paced, public-facing environment.
Relationship Building: Enjoys connecting people and creating an inclusive atmosphere.
Accountability: Reliable and takes ownership of space operations and guest experience.

Base Salary: $45,000 per year

Comprehensive benefits package included.
Opportunities for professional development and growth.

Work Hours:

40 hours per week.
Monday - Friday.
Flexibility required to support occasional after hours events (evenings and weekends).

Additional Notes:

This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
All applicants must be authorized to work in Canada to be considered for employment.

About Staffing® recruiters are Alberta's experts in connecting candidates with information technology jobs. We focus on temporary, direct hire (permanent) and temporary-to-direct hire placements in the corporate and industrial fields.The About Staffing team would like to thank everyone who applies. Please note we are only contacting applicants who meet the employer's needs of the positions we are actively working on.We are constantly posting information technology jobs so check back with us regularly.For FAQs, stop by our .Please reference Job ID: 43106 in your application.To apply for this job email your details to .About Staffing is an Alberta-based employment and recruitment agency that offers flexible staffing solutions for all businesses across any industry and position level.

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