Lead Technical Security Analyst (Global Security)
Royal Bank of Canada Voir toutes les offres
- Toronto, ON
- Permanent
- Temps-plein
As the Lead Technical Security Analyst, you will be responsible for providing technical support for services supported by our provisioning pillar across RBC & its subsidiaries within the Identity & Access Management team, with a focus on passwordless authentication ( Secret Double Octopus), RSA Token, and Microsoft Entra ID. You will be responsible for the day-to-day incident response, knowledge management, coordinating & reporting on various key IAM controls, and assisting on automating existing manual processes, while partnering with architecture, security, and other application teams.Looking for a strong individual who will have the opportunity to build on the current team's skillset & expand it to further support RBC & its subsidiaries by coordinating, developing, leading, communicating and executing activities to ensure objectives are accomplished accordingly on time.What will you do?Provide technical support for select catalog items supported by the IAM Access Request Provisioning team, with a focus on passwordless authentication (e.g., Secret Double Octopus), RSA Token, and Microsoft Entra IDAct as subject matter expert for passwordless journeys, including enrollment, recovery, and step‑up authentication across web, mobile, and desktop channelsMonitor, triage, and resolve incidents while looking into innovative ways to solve & troubleshoot existing problem, including on‑call participation for production issues impacting login and accessPerform root‑cause analysis for complex authentication and access issues, documenting findings and implementing preventive measuresContinuously identify potential issues, conflicts, and risksCreate and maintain dashboard, knowledgebase and service catalog of supported items on an ongoing basisSupport, maintain and execute daily, weekly & monthly reporting processes and procedures ensuring data accuracy and business service level agreements are metCoordinate, report & take appropriate actions on various key IAM controls across RBC and its subsidiariesAnalyze usage metrics and feedback to optimize user experience and adoption of passwordless authenticationMentor junior analysts and provide technical guidance on IAM tools and support processesCollaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverablesEstablish strong working relationships within the team and across business units & platforms to build influence and impact with key business partnersWhat do you need to succeed?Must-have:5+ years’ experience in IAM, security operations, or systems support roles with hands‑on responsibility for authentication platformsDirect experience supporting passwordless or strong MFA solutions (e.g., RSA Token, Secret Double Octopus, Entra ID)Strong knowledge of IAM concepts such as identity lifecycle, RBAC, least privilege, and SSOProven experience supporting Microsoft Entra ID, RSA Token and Active Directory in an enterprise environmentPrevious experience working with ServiceNow and other data visualization/business insights tools, such as TableauStrong troubleshooting skills across web, mobile, and endpoint environmentsScripting or automation capability (PowerShell, Python, or similar) to streamline IAM operational work and reportingStrong technical writing aptitude with demonstrated ability in written and oral communication skills along with strong presentation skillsStrong critical thinking, analytical and problem-solving skills with attention to detail to consistently meet high quality standards while handling a variety of tasks and deadlines simultaneouslyExperience working in ITIL processes - incident, problem, and change management processesExperience in providing reporting solutions with the ability to work independently as well as within a team environmentNice-to-have:Hands‑on experience with specific passwordless vendors (e.g., Secret Double Octopus, Beyond Identity) in production environmentsExperience with identity governance tools (e.g., SailPoint)Background in data analysis or dashboarding (e.g., Power BI, Tableau, SQL) for IAM metrics and service health reportingRelevant certifications: CISSP, CISM, CIAM, vendor‑specific IAM/passwordless certifications, or cloud security certificationsExperience with data science methodologiesWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographies#LI-POST
#TECHPJJob Skills Access Management, Access Management, Active Learning, Adaptability, Application Security, Artificial Intelligence (AI), Authentication, Big Data Analytics, Change Management, Collaborating, Communication, Critical Thinking, Customer Service, Cyber Security Management, Data Analysis, Decision Making, Detail-Oriented, Group Problem Solving, IAM Tools, Information Security, IT Incident Management, IT Standards, Lifelong Learning, Long Term Planning, Microsoft Excel {+ 13 more}Additional Job DetailsAddress: 16 YORK ST:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2026-02-20Application Deadline: 2026-04-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.