Technical Alignment Lead

Porter Airlines

  • Toronto, ON
  • Temporaire
  • Temps-plein
  • Il y a 23 jours
Job Description:Job SummaryPorter Airlines is undertaking a major transformation to modernize its Flight Operations systems, enhancing capabilities across Crew Operations, Airports, Scheduling, and related operational functions.The Technology Alignment Lead – Ops Core Modernization Project will play a critical role in translating architectural design into practical technical execution. In this role, you will coordinate all technical workstreams, align design decisions with delivery plans, and support cross-functional teams in building, testing, and deploying new operational capabilities.This is a hands-on technical leadership role dedicated to the Ops Core modernization effort. You will partner closely with solution architects, delivery partners, infrastructure teams, and software providers to ensure technical consistency, feasibility, and quality.
Duties & Responsibilities
  • Ensure solution designs for the Ops Core modernization are translated into executable technical plans and align to enterprise architecture standards, patterns, and integration principles.
  • Act as the primary technical point of contact across architecture, development, infrastructure, security, and vendor teams for the project.
  • Support planning and technical estimation processes, evaluating trade-offs, level of effort, and sequencing of deliverables.
  • Provide guidance and oversight for the configuration, integration, and deployment of new operational system modules, ensuring non-functional requirements such as scalability, performance, and maintainability are addressed.
  • Collaborate with delivery teams and vendor partners to validate technical feasibility and alignment to business outcomes.
  • Identify and escalate technical risks, dependencies, and architectural deviations to project leadership and solution architects.
  • Support technical issue resolution throughout design, build, testing, and cutover phases.
  • Review solution designs and configuration approaches, providing feedback and coaching to ensure adherence to best practices.
  • Contribute to the development of reusable assets, integration templates, and technical documentation.
  • Actively participate in Porter’s Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations; understand, comply with, and promote the Company Safety Policy.
  • Location information: On-site primarily. May need to work outside of regular office hours and may be required to support business needs, ensure continuity of operations and project success
Behavioural CompetenciesConcern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
  • Degree or diploma in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 7+ years of experience in systems development, integration, or technical project delivery roles, including 3+ years in technical leadership or architecture-aligned capacity.
  • Proven experience coordinating technical delivery of complex operational platforms such as airline flight operations, crew scheduling, airport management, or similar large-scale operational systems (e.g., Sabre, Lufthansa, Amadeus, Navitaire) in aviation or comparable sectors (rail, transit, infrastructure).
  • Strong understanding of modern development practices such as CI/CD pipelines, infrastructure automation, and test automation.
  • Technically savvy and naturally curious, with a proactive approach to learning new systems and exploring innovative solutions.
  • Skilled at working in ambiguous environments and bringing structure to complex programs by pulling together diverse stakeholders, technical plans, and delivery activities.
  • Experience designing and integrating APIs and configuring complex packaged solutions.
  • Experience supporting the transition to operations and sustainment, including readiness planning, operational handover, and Day 2 support preparation.
  • Familiarity with airline operational data, processes, and regulatory considerations is a strong asset.
  • Prior experience working in the aviation industry is highly preferred.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical stakeholders.
  • Experience supporting technical issue resolution and delivery coordination across vendors and internal teams.
LocationToronto Downtown Office (250 Yonge Street) #LI-Hybrid
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and X.

Porter Airlines