Vice President, Retail Financing
Fairstone
- Montréal, QC
- Permanent
- Temps-plein
- Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
- Wellness: Tailored well-being solutions available 24/7.
- Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
- Community Support: Paid Volunteer Day to give back to your community.
- Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
- Education: Tuition reimbursement program covering expenses up to $3,000 per year.
- Development: Access to Fairstone Academy for comprehensive training and skill development.
- Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.
- Develop and implement an annual strategic sales and business development plan that identifies opportunities, risks and establishes strategies to meet enterprise targets. Build contingency plans to meet annual targets.
- Manages the operations to ensure that proper steps are taken to increase revenues, control expenses, ensure compliance to company policies and procedures, and prioritizes outstanding customer service.
- Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve company objectives; requires a good understanding of the industry.
- Full management responsibilities of people managers, senior and junior account managers, inside sales representatives and trans-functional employees as required.
- Identify strategic growth opportunities through relationships to provide structure and focus, while leveraging market intelligence to identify new business prioritization and wins.
- Own, reforecast and adjust strategies on P&L performance. Analyze trends and results, work closely with internal key stakeholders to maximize profitability, and minimize impacts.
- Improve operational efficiency by prioritizing automation while keeping the customer at the center of every action.
- Serve as liaison between several teams and services, specifically Risk Management, Marketing, Finance, Product, Technology and other Indirect Lending teams.
- Analyze, articulate and communicate key business drivers and imperatives across the company.
- Provide thought leadership in inter-and cross-functional projects
- Leads, directs, mentor and support the teams in key selling and partnership interaction.
- Motivate the teams to achieve objectives by conducting performance appraisals and providing ongoing coaching and feedback.
- Manages all aspects of human resources to include staff training, performance management, coaching and development, staffing and recruitment, individual performance goals and related human resources issues.
- Focus the sales team on profitable growth opportunities that will ensure overall revenue targets are achieved.
- Drive focus and execution across the sales team to ensure effective engagement in the account management process.
- Lead the sales team in creating and managing a pipeline process across accounts, and expanding the breadth and depth of existing pipeline opportunities through direct and/or indirect sales channels.
- Demonstrate a clear understanding of the current economic climate and the industry; and how it affects the market.
- Utilize market and competitive research, and data analysis to create fact-based recommendations, and develop and implement a consistent framework for internal and external sales and operational metrics.
- Collaborate with the sales, products and marketing teams to leverage our resources for campaigns, events and new product offerings.
- Keep current with supply and demand, changing trends, economic indicators, and competitors.
- Bachelor’s Degree in business administration.
- 10+ years’ experience in a leadership role in the retail financing and private label card services (consumer finance industry)
- Experience in the financial and/or lending industry.
- 5+ years people management and leadership experience
- Excellent business management skills required in order to negotiate effectively internally, often at senior levels (across functions)
- Ability to communicate effectively with all levels of employees, management, and customers