Hospitality Manager

• Responsible for all functions and duties related to the management and operations of the facilities, food and beverage service.
• Monitor Labour and Food costs, revenue goals and the expenses for the food and beverage department.
• Direct and assist in the development and implementation of innovative promotional and sales initiatives.
• Develop a Policies and Procedures manual for the food and beverage department.
• Engage new external contacts to increase event bookings and revenue; provide prompt and detailed responses to all external inquiries.
• Negotiate contracts and book events space, arrange food and beverage, and oversee set-up, to meet expectations of event organizer(S)
• Create and maintain positive working relationships with all primary event contacts through the pre-planning stages leading up to a special event delivery.
• Oversee the special event delivery, be visible and available to the onsite event contact along with facility staff for issues/adjustments that may arise.
• Promptly seek feedback from primary event contact through follow-up and ensure accurate invoice details prior to final invoice preparation and delivery.
• Monitor productivity and payroll on a daily basis to ensure budgets are followed at all times.
• Provide leadership and support for all food and beverage staff.
• Provide assistance and feeedback for all food and beverage menus.
• Ensure ongoing measures are taken to deliver and maintain high levels of employee satisfaction.

• Ensure compliance with provincial and territorial liquor legislation and regulations.
• Responsible for interviewing, hiring, training and scheduling food and beverage staff.
• Organize and maintain staff incentives.
• Responsible for marketing and advertising (Social Media) projects pertaining to food and beverage
• Responsible for opening and closing the clubhouse.
• Responsible for handling cash and floats
• Provides a professional image at all times through appearance and dress.

GolfNorth Properties Inc.