Project Manager, Print
Transcontinental Inc.
- Vaughan, ON
- Permanent
- Temps-plein
- Manage Promotional and Core in-store signage programs for small-medium scale projects
- Drive overall sales growth and internal profitability of account
- Drive strategic projects for account (client facing and internal), and actively drive and participate in process improvements
- Handle difficult customer issues maintaining long-term relationship
- Ensure proper management of client creative assets and physical inventory
- Develop all campaigns based on briefed requirements (build of distribution lists using query-based database tool, generation of production and kitting reports, and maintenance of associated inventory)
- Act as a liaison between the client and Production project managers
- Maintain campaign database with internal technology team (including addition of new query rules and modifications)
- Facilitate briefings to client to review & clarify projects & internal teams/Customer Contact Centre for new projects
- Produce project estimates, including spec gathering & testing, and addition to client specific Rate Cards for new items
- Create, review and distribute production documents as required and prioritize scheduling to ensure requirements are met
- Act as a liaison between Production, Kitting, Shipping, and Outside Suppliers being the key contact on a daily basis for all production issues
- Works under close supervision of a team lead or supervisor
- Manages small dollar value clients
- Maintain customer specific store/location profiles with attribute information
- Ensure proper management of client creative assets and physical inventory
- Maintain invoicing for all projects, including capture of all additional billable charges
- Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs
- Prioritize workload when faced with multiple requests and changing business dynamic
- Work as part of team and participate in the Continuous Improvement efforts
- Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company Policies and Procedures
- Work in compliance with the Occupational Health and Safety Act of Ontario, the Workplace Safety Insurance Act and all other applicable legislated, environmental, health and safety regulations
- Additional duties as assigned.
- Post-secondary education with minimum three (3) years related experience in digital print production and account services
- Knowledge of in-store marketing execution and digital print process and substrates
- Knowledge of inventory management systems, kitting/distribution processes & creative workflows
- Strong skills in PC-based software applications, particularly Word and Excel
- Superior oral and written communications skills and organizational skills
- Ability to work in a fast-paced environment, handling multiple jobs simultaneously and managing prioritization of issues on a daily basis
- Post-secondary education with minimum three (3) years related experience in digital print production and account services
- Knowledge of in-store marketing execution and digital print process and substrates
- Knowledge of inventory management systems, kitting/distribution processes & creative workflows
- Strong skills in PC-based software applications, particularly Word and Excel
- Superior oral and written communications skills and organizational skills
- Ability to work in a fast-paced environment, handling multiple jobs simultaneously and managing prioritization of issues on a daily basis
- Competitive compensation with performance-based incentives and retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported