Workplace Experience Manager

Compass Group

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 2 jours
We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions.About the RoleWe’re seeking a strategic and service-minded Office Manager to lead the operations and workplace experience across two of our flagship office spaces in Toronto and Mississauga. This role is essential to ensuring our physical environments are not only functional and safe—but also living embodiments of our brand values, reflecting the innovation, hospitality, and professionalism that define us.Our offices are often the first impression for clients, partners, candidates, and new hires—and the daily backdrop for our teams. As Office Manager, you will be responsible for bringing our brand to life within the workplace, while building a strong presence in the local community and amplifying the employee experience through thoughtful programming and operations.This is an ideal role for someone who blends logistical precision with creative thinking, who loves making things work better, and who embraces technology and AI tools to enhance workflows and simplify complexity.Job SummaryNow, if you were to come on board as our Office Manager, we’d ask you to do the following for us:Workplace Operations & Brand Stewardship
  • Serve as the operational and cultural lead for both office environments, ensuring spaces are safe, well-maintained, fully stocked, and aligned with brand identity.
  • Proactively shape the physical and cultural environment to reflect the values of the organization—from environmental design and hospitality touches to how people experience a day in the office.
  • Represent our workplace brand externally by building strong relationships with vendors, property managers, and community partners; advocate for our presence as a desirable employer and community contributor.
Vendor & Service Management
  • Manage a range of service providers, including cleaners, coffee and plant vendors, maintenance crews, and equipment suppliers.
  • Oversee our daily food and catering program in collaboration with culinary partners—curating seasonal menus, monitoring quality, and soliciting feedback to continuously improve the experience.
  • Ensure all vendor contracts are up to date, service levels are consistently met, and budgets are managed effectively.
Space & Scheduling Coordination
  • Own office-wide scheduling and space management: meeting rooms, event spaces, collaborative zones, and shared resources.
  • Collaborate with IT and facilities teams to optimize technology setup, signage, and wayfinding within both locations.
  • Recommend changes to layouts, signage, or operations that enhance team experience or better align with changing needs.
Employee Experience & Programming
  • Develop and manage internal programs that bring people together: office culture initiatives, leadership meetings, onboarding tours, and seasonal events.
  • Partner closely with HR Business Partners and Talent Acquisition to support onboarding and offboarding logistics—ensuring a welcoming, informative, and brand-aligned experience for every team member.
  • Act as a connective force between EAs, team leads, and cross-functional groups to coordinate high-impact team moments and events.
Think you have what it takes to be our Office Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
  • 5+ years managing office spaces, facilities, or workplace programs—preferably across multiple locations or in a hybrid/tech environment. Relevant experience will be applicable.
  • You understand the importance of space and service in shaping culture, reputation, and recruitment
  • You can host a leadership event one day and optimize a space booking system the next.
  • You’re excited by the potential of AI and automation, and seek tools that help you (and others) work smarter.
  • Detail-driven & proactive: You anticipate needs and act before being asked. You take pride in smooth operations and meaningful touches.
  • You build strong relationships across HR, TA, Culinary, IT, and Executive Support, and know how to get things done through influence, not just authority.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group