
Business Analyst
- Calgary, AB
- Permanent
- Temps-plein
- Elicit, analyze, document and validate business requirements using a variety of tools including research, interviews, document analysis, and process analysis
- Develop user stories and features from analysis models
- Create viable specifications and acceptance criteria by ensuring the accuracy, completeness, and relevance of requirements
- Liaise between multiple business and technology teams to analyze and assess system functionality and capabilities
- Work with operations SMEs & stakeholders to fully understand system functionality and develop in-depth working knowledge of Firm programs and systems
- Identify opportunities to improve technology systems that positively impact the business and participate in developing innovative approaches and solutions to resolve issues
- Guide the development teams on multiple projects with required system documentation, Test Data, Demo Videos, UAT, and timely delivery
- Collaborate with product owners, program/project managers, SMEs, and technical leads to create solutions that deliver value to stakeholders
- Facilitate stakeholder consensus on design and implementation decisions
- Act as a project manager on smaller projects from time to time by developing project plans, timelines, and milestones
- Track project status, risks, blockers, and update stakeholders proactively
- Coordinate resources by managing project performance and ensuring timely execution of deliverables
- Draft clear, succinct, and well-organized reports and correspondence relevant to the reader, and develop a thorough understanding of MNP’s services, businesses, and industry
- 3 to 5 years of related work experience
- Demonstrated ability to facilitate requirements gathering workshops and collaboration with business stakeholders, both in person and remote
- Demonstrated ability to communicate effectively with all levels
- Excellent requirements gathering skills, ability to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process
- Strong computer literacy including effective working skills of Microsoft Visio, Word, Excel and PowerPoint, Project
- Demonstrated knowledge of Waterfall and Agile methodologies
- Experience working in an Agile development environment
- Experience working with the following is considered an asset:
- Application development teams on custom built applications
- Wireframing or UI prototyping tools
- Previous system integration projects
- Azure DevOps