Sr. Infra Architect /Cloud Solution Architect (Microsoft 36)@Remote||Mississauga,ON
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- Mississauga, ON
- Permanent
- Temps-plein
Remote
12 month contract, high possibility of extension*BILINGUAL IN FRENCH IS MANDATORY**CTS assets required
*BGV must be fully clearedKey responsibilities
- Assess Microsoft 365 tenant health across apps, services, and network connectivity.
- Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
- Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
- Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
- Provide guidance on governance, compliance, and operational processes to strengthen platform health.
- Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.
- Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization
- Microsoft 365 Apps (Office, Teams, Outlook)
- Experience managing and optimizing Microsoft Teams for enterprise environments
- Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business)
- Network connectivity for cloud services
- Microsoft Endpoint Manager and device health
- Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.
- Strong ability to interpret usage analytics and design adoption strategies.
- Understanding of Microsoft 365 health service, incidents, and operational monitoring
- Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations
- Experience in business continuity planning, incident response coordination, and process maturity assessments.
- Excellent communication and documentation skills for technical and executive audiences.
- Background in technical consulting or assessment-based delivery engagements.
- Experience with network performance tuning for Microsoft 365 workloads.
- Copilot for M365, Copilot Chat, Copilot Agent
- Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access.
- Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.
- Microsoft 365 Certified: Teams Administrator Associate (MS-700)
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft 365 Certified: Enterprise Administrator Expert