
Quality Assurance Coordinator
- Kelowna, BC
- 51.200 $ par an
- Permanent
- Temps-plein
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
- Support management and analysis of occurrences impacting quality
- Support national quality systems and programs such as occurrence management, document management, equipment management, and temperature stability studies
- Lead root cause analysis initiatives
- Engage and mentor staff in Dynacare quality programs, ensuring regulatory requirements are met and maintained
- Administrative support for the Quality Assurance team
- Support laboratory licensing program
- Support quality program for vendors, referral labs and consultants as assigned
- Support activities related to external clients as assigned
- University education/degree(s) in fields including science or CMLTO Registration as a practicing Medical Laboratory Technologist in good standing preferred
- Understanding of laboratory operations, as demonstrated through 3 or more years of medical laboratory technical department related experience preferred
- Demonstratable in-depth, complex data analysis technical skills utilizing Excel
- Knowledge of Quality Assurance programs, Accreditation standards, audits, and protocols
- Knowledge of Laboratory Accreditation requirements and processes
- Knowledge of laboratory operations, processes, and continuous improvement methodologies
- Understands and promotes principles of the quality management system
- Manages and prioritizes work using time management skills and techniques
- Applies great attention to detail
- Strong problem solving, data analysis/trending, and issues-resolution abilities
- Demonstrated proficiency of MS Office suite of products
- Ability to effectively champion new and updated Quality Management System programs and procedures.
- Established proficiency in interpersonal skills and techniques, interacting effectively with others and succeeding in and contributing to a collaborative working environment.
- Demonstrated ability to work independently and apply sound decision-making principles in a fast-paced environment.
- Excellent written and verbal communication skills as demonstrated in the ability to engage and support internal clients when rolling out or ensuring compliance with Quality Assurance programs and procedures.
- Operates in a fast-paced setting, managing multiple projects while adapting to shifting priorities and deadlines.
- Strong organizational, communication and problem-solving abilities
- Quickly addresses the needs of employees and management, especially in high-pressure situations.
- Capable of performing effectively under pressure and meeting tight deadlines
- Normal office/medical laboratory environment
- Occasional travel may be necessary