Senior Manager, Collections Strategy & Analytics

goeasy

  • Pickering, ON
  • Permanent
  • Temps-plein
  • Il y a 2 mois
Join one of Canada's fastest-growing companies and be part of something extraordinary - welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Waterstone Canada's Most Admired Corporate Cultures, Canada's Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We're also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.As one of Canada's leading alternative consumer lenders, we're passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowermentWe are excited to announce an opportunity for a Senior Manager, Collections Strategy & Analytics at our LendCare subsidiary! You will help drive strategic insights and optimize performance across LendCare's collections portfolio. This role is ideal for someone who combines strong analytical horsepower with business acumen and thrives in a fast-paced, high-growth environment.What will you be doing?
  • Driving the development and refinement of collections strategies to improve recovery rates, reduce delinquencies, and boost portfolio profitability.
  • Conducting in-depth portfolio performance reviews and delivering actionable insights to internal stakeholders.
  • Designing and executing data-driven experiments (e.g., champion/challenger tests) to evaluate and optimize treatment paths.
  • Building and maintaining reporting frameworks to track strategy effectiveness and identify early warning indicators.
  • Collaborating with cross-functional teams in Risk, Operations, Technology, and Product to support collections initiatives.
  • Analyzing structured and unstructured data from multiple sources to uncover trends, risks, and opportunities for process improvement.
  • Supporting the development of hardship or loan modification programs through segmentation analysis and policy recommendations.
  • Enhancing data infrastructure and collections technology by identifying gaps and proposing analytical solutions.
  • Ensuring strong data governance and consistency in how collections activities are tracked, measured, and reported.
What experience do you have?
  • Bringing 5+ years of experience in credit risk, collections strategy, or portfolio analytics - ideally within consumer lending or financial services.
  • Earning a Bachelor's or Master's degree in a quantitative field such as Statistics, Economics, Finance, Engineering, or Computer Science.
  • Using statistical and analytical tools such as SQL, Python, R, or SAS with confidence and skill.
  • Applying analytics to drive decision-making in collections or credit risk environments.
  • Communicating complex data clearly and effectively to support business-oriented recommendations.
  • Staying highly organized, curious, and results-driven, with a passion for continuous improvement and problem-solving.
This role requires on-site attendance at our LendCare office: 1315 Pickering Parkway, Pickering, ONInternal Applicants: please apply through the link and provide written endorsement from your current manager.Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.Follow useasyfinancialeasyhomeAbout usService ratingPersonal loansLease to own

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