Branch Manager (Canmore)
- Canmore, AB
- Permanent
- Temps-plein
Type: Hybrid / Full-Time (Canmore)About Our ClientOur client is a leading national insurance brokerage with an expansive and growing presence across Canada. With a reputation for innovation and a deep commitment to delivering exceptional service, they have established themselves as a trusted partner for businesses and individuals alike. Guided by values of integrity, collaboration, and customer focus, they are dedicated to building lasting relationships while fostering a culture where employees are empowered to thrive.This organization has achieved impressive milestones, including significant growth through strategic acquisitions and continued investment in technology and people. As an employer, they pride themselves on creating an environment that blends professional excellence with personal growth, ensuring their teams are supported and inspired to achieve their best.This is an exciting opportunity for a proven leader in commercial insurance to make a measurable impact, shaping branch performance, guiding a motivated team, and driving innovation in client service and business development.Being a part of Our Client means you live our values: to act with integrity, be respectful of others, maintain a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our commitment to diversity and inclusion, ensuring a respectful and inclusive work environment.We are seeking like-minded individuals who are passionate about delivering the highest level of customer service and who carry themselves with utmost professionalism.ResponsibilitiesBuild and lead a highly engaged team.Drive growth and deliver a best-in-class customer experience.Collaborate with management and peers to develop business strategies that achieve strong results.Implement and execute strategic plans by leveraging your team's strengths and fostering regional collaboration.Contribute to growth and brand awareness in your territory by planning and executing marketing initiatives.Oversee recruiting, hiring, and staffing of your team.Manage, coach, and develop team members, including conducting regular one-on-one meetings and proactively managing succession planning.Build and execute Engagement Action Plans to motivate staff, foster alignment with company objectives, and communicate organizational updates effectively.Ensure service quality consistently meets or exceeds expectations.Evaluate the customer experience and introduce tools and programs to enhance satisfaction.Analyze and resolve service and sales challenges, providing follow-up on escalated client issues when required.Develop and maintain strong relationships with key insurer partners.Assist in preparing and monitoring branch-level operating and expense budgets.QualificationsAIC - General Level 2 license (or equivalent) required.Leadership and management experience within insurance brokerage operations.Proven track record of leading highly engaged teams across multiple locations.Experience managing in a hybrid work environment.Strong understanding of both internal and external customer needs.Excellent communication and negotiation skills.Collaborative team player with strong interpersonal skills.Post-secondary degree in a related field or equivalent professional experience.Demonstrated success managing projects or initiatives involving multiple stakeholders.Strong analytical and problem-solving skills with the ability to develop optimal solutions that enhance organizational performance.Willingness to travel within the region as required.Apply TodayPlease submit your resume directly to Whitney Green via email at referencing Job ID: 79541About UsExecutrade is one of Western Canada's most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: