National Account Manager
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- Toronto, ON
- 110.000-140.000 $ par an
- Permanent
- Temps-plein
- Maintain and grow existing national key accounts
- Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
- Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization.
- Visit customer locations to build relationships ensuring customer satisfaction and retention. Increase the volume and revenue from existing clients. Identify and pursuit new business opportunities from those existing clients.
- Utilize all appropriate means to research, respond to and resolve customer issues and concerns.
- Work with Operations Regional Managers and General Managers to provide stellar customer service to customers.
- Collaborate and work with any existing on-site Copart employees located within the client's office
- Prepare quarterly meetings discussing results and opportunities with the client, this function will require travel across Canada to the various regional offices of the customer
- Ability to provide training on site to new employees
- Look for new ways to grow the existing business and other opportunities to create new revenue streams for that customer
- Bachelor's degree in business or related discipline or equivalent experience recommended
- Fluid in French
- Business experience will be considered in lieu of business degree
- Minimum of three (3) years of account management experience required with a focus on sales, customer service and relationship building
- Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills
- Must possess excellent time-management, organizational, & problem-solving skills
- Able to successfully work in a fast-paced environment and meet demanding deadlines
- Strong judgment is required to manage competing priorities
- Possess a tremendous work ethic with strong analytical skills
- Ability to prepare and make professional presentations to clients.