Patient Care Specialist
- Toronto, ON
- Permanent
- Temps-plein
Location: Corporate Head Office
Type: Full-Time | Entry-Level | University Graduates WelcomeAbout Canadian Dental Services (CDS)At CDS, we're not just running dental clinics - we're reimagining the way Canadians experience oral healthcare. We own and operate clinics across the country, ensuring patients receive exceptional care through innovation, compassion, and operational excellence.We believe our people are our strongest advantage. That's why we invest in ambitious, high-potential individuals who want more than just a job - they want a career with purpose, growth, and impact.Why This Role is Your Perfect Starting PointThe Patient Care Specialist position is your gateway to a long-term, thriving career in healthcare administration and leadership. You'll begin at the heart of our operations - our Patient Support Centre - where you will:Connect with patients across Canada and bring them back to the care they need.Develop world-class communication skills in persuasion, empathy, and service excellence.Understand the inner workings of healthcare operations while making an immediate impact on patient outcomes.This isn't just about booking appointments - it's about becoming a trusted voice for patients and learning the skills that will carry you into leadership.Your Career Growth RoadmapWe don't hire you just for the role you start in - we hire you for the leader you can become. Individuals committed to this growth will get an opportunity to experience the following:Building Your Foundation
- Master patient communication and service strategies.
- Learn the operational systems that make healthcare run efficiently.
- Gain insight into every step of the patient journey.
We offer two clear career pathways so you can grow where your strengths and passions lead you.Operational & Corporate Leadership
- Progress through the stages to become a Patient Care Subject Matter Specialist (SME).
- Collaborate directly with marketing, operations, HR, and more.
- Develop as a Corporate Leadership Role or become a Field Specialist supporting multiple clinics nationwide.
- Prepares you for Assistant Practice Manager roles.
- Develops skills in leadership, people management, and clinic operations.
- Primes your skills and experience to become a Practice Manager, which teaches individuals and leads an entire clinic team.
- Recent university graduates or early-career professionals in health sciences, business, communications, or related fields.
- Exceptional interpersonal and communication skills.
- A genuine passion for healthcare and patient experience.
- Ambition to learn, grow, and lead.
- Bilingualism (English/French) is a strong asset.