
MAC (Moves, Adds, Changes) Coordinator
- Ottawa, ON
- Permanent
- Temps-plein
- Supports or completes the coordination of furniture delivery and installation, relocation services and sustainable decommissioning services on projects.
- Liaises with service providers including relocation contractors and furniture installers to ensure services are met on time per schedule and budget.
- Creates non-complex furniture installation, relocation and sustainable decommissioning schedules and supports the MAC Team with scheduling on more complex projects.
- Completes deficiency lists for furniture installation or relocations, schedules remediation plans and checks for completeness.
- Coordinates site walk throughs and attends site visits as required.
- Attends site to oversee or assist the MAC Team to receive furniture delivery and installation and assist with relocation and decommission activities as required.
- Perform other duties as assigned.
- Completes and submits Health & Safety work permits.
- Coordinates and books security contractors/Commissionaires as required by the project.
- Assists in completion of procurement tender documentation.
- Assists in the validation of security requirements for vendors prior to bid award issue.
- Works closely with the Project Administrator to ensure PO's are issued and invoices are tracked correctly.
- Completes all monthly billing documentation in collaboration with the MAC team and reviews for consistency and completeness to coincide with approved milestones as per the project schedule.
- Ensures all files related to the project are filed correctly in each project folder.
- Completes all communication documents such as move instructions as required by the project.
- Attends client meetings and completes meeting minutes.
- Develops strong internal relationships with other team members, service lines, project groups and operation groups to plan, manage and deliver projects.
- Maintains an effective positive working relationship with all clients, stakeholders and internal teams on each project to maintain client objectives - One BGIS.
- Contributes to the maintenance of an effective recycling third-party and charity database and hold good relationships with all.
- Effectively and pro-actively communicates with stakeholders, such as Clients, contractors and industry bodies (as required) to ensure Client satisfaction and BGIS's success.
- Maintains a good relationship with all third-party contractors.
- Excellent communication skills.
- Excellent interpersonal skills (1-3 years of job-related experience in moves, add, change, furniture installation, decommissioning and facility planning projects or project administration/coordination work experience.)
- Skilled in strategic thinking. (Some experience in managing customer relationships and expectations.)
- Furniture systems knowledge a bonus.
- College Diploma or equivalent training.
- Ability to work independently to deliver non-technical projects according to requirements, on-time and within budget.
- Schedule planning and strong experience with MS Excel, Word, Publisher, Powerpoint and Outlook .
- Strong analytical, problem solving and conflict management skills.
- Ability to travel to client sites as required. (Valid drivers license a bonus)
- French/English bilingual an asset.
- Administrative and strong organizational skills. (Administration experience)
- Strong communication skills with proven ability to communicate clearly with others for the purpose of data exchange, clarification and follow up.
- None required