Receptionist - Casual, On-Call
DIVERSEcity Community Resources Society
- Surrey, BC
- Contrat
- Temps-plein
Hours: Variable
Schedule: Variable (on-call shift, typically Monday - Friday, 8.30 am-4.00 pm)
Grid: 5
Wage: $22.94/hr -$26.28/hr (starting 22.94/hour)
Vacancies: 2Start Date: August 15, 2025Date Posted: July 29, 2025
Closing Date: Open until filled.Please note that internal applicants must apply by August 5, 2025. Internal applications received after this date will not be considered as internal and seniority will not apply.The Opportunity:DIVERSEcity Community Resources Society is a unionized not-for-profit agency, established in 1978. We build and strengthen diverse communities by delivering the broadest range of services that embrace cultural inclusiveness and that celebrate the strengths found in our differences. We value respect, care, resiliency, diversity, leadership at all levels, innovation and trust. The Society employs an estimated 180 staff; 360 contracted interpreters and translators; and 200 volunteers who collaboratively deliver programs and services to support the successful settlement and integration of new immigrants and refugees into the communities of Surrey, North Delta, White Rock and Langley. Please visit www.dcrs.ca.We are currently recruiting for the role of Receptionist (casual, on-call) to join our team in Surrey, BC. Coverage may be required at any of the following locations: Community Campus and Newton Town Centre.Key Responsibilities:
- Answers calls on a busy switchboard and redirects appropriately.
- Greets clients in a professional manner and directs enquiries to the appropriate staff member or alternate agency;
- Monitors visitor waiting area and reports suspicious behavior. Documents unusual occurrences in a timely manner on the appropriate form;
- Maintains in-depth knowledge of programs to provide general information to the public as necessary;
- Assists the administrative staff calling clients when seats are available, registers students and maintains the student records by opening and closing student files;
- Performs clerical functions such as photocopying, scanning and faxing;
- Oversees volunteers and practicum students who are assigned to the reception area;
- Maintains staff sign-in sheets and is aware of staffs' whereabouts so as to efficiently deal with calls and client inquiries;
- Ensures reception area is tidy, brochure racks and forms are well stocked, the bulletin board is current and a professional atmosphere is maintained.
- Post-secondary training in Office Administration;
- Minimum 2-years experience in an office environment;
- Exceptional written and oral English language communication skills;
- Computer and internet skills, including Microsoft Office, iCare and other databases;
- Minimum 50 WPM, typing speed;
- Experience working in funded programs and non-profit, preferred;
- Second language an asset;
- Ability to work independently and collaboratively in a dynamic group environment.