Sales Consultant (Performance Acura North Mississauga)
- Mississauga, ON
- 60.000-110.000 $ par an
- Permanent
- Temps-plein
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
- Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Work effectively without supervision.
- Attend factory-sponsored and dealer-specified training classes as scheduled by management.
- Answer Customer Service phone calls relating to car sale inquiries.
- Ensure customer car quotes are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle's delivery.
- Inform customers when vehicles are ready to be picked up.
- Keep abreast of new equipment, features and tools available and recommend purchases.
- Account for all documents; ensure that none are missing.
- Follow up with the factory and distributors regarding late vehicle deliveries.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.
- Minimum 1 year of Automotive sales experience.
- Customer service experience required.
- Strong customer relations skills.
- Excellent communication and interpersonal skills.
- Strong computer skills; digital and social media experience an asset.
- Demonstrated willingness to learn and succeed.
- Must have a valid Ontario Driver's License and good driving record.
- May be required to work on Saturday as per business needs.
- Must have a valid OMVIC license or are willing to attain OMVIC license.
- Conduct sales in adherence to Ontario Motor Vehicle Industry Council (OMVIC) rules and regulations.
- Thrives in a competitive environment.
- Ambitious and driven to succeed.
- Willing to work as a member of a winning team and interact with others in a professional and courteous manner.
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!