Application Support Analyst

Royal Bank of Canada

  • Toronto, ON
  • Permanent
  • Temps-plein
  • Il y a 3 heures
Job DescriptionWHAT IS THE OPPORTUNITY?This is the opportunity to join a fast-moving IT team that supports the IT operations of a software system (Charles River Investment Management System), which is used by investment managers for order management, trading, compliance, reporting and settlement.WHAT WILL YOU DO?
  • Rotational morning shift, rotational on-call duty and rotational holiday duty
  • Diagnosing user reported software UI issues (front end displays, data issue, etc)
  • Investigate and resolve data issue by looking at automated batch job logic
  • Provide ad-hoc report using advanced SQL
  • Perform Database refresh in lower environments
  • User privilege management
  • Provide effective and timely communication of application status to stakeholders
WHAT DO YOU NEED TO SUCCEED?Must have:
  • Proficiency with Microsoft SQL (DDL, DML, DCL, DQL, and TCL)
  • Working knowledge of Windows Server, Operating System Admin, CMD commands
  • Experience with cloud Technology (OpenShift, Azure)
  • Strong analytical, problem solving, decision making, and documentation skills
Nice-to-have:
  • Prior hands-on expertise with the Charles River application
  • Trading life cycle knowledge
  • ITIL foundation training
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
#LI-POSTJob Skills Agile Methodology, Analytical Thinking, Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Information Technology Operations, Interpersonal Relationships, Microsoft SQL Server, Problem Management, Production Support, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-09-04Application Deadline: 2025-10-03Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada