
Manager, Chico & Wholesale (Bilingual)
- Markham, ON
- Permanent
- Temps-plein
- Execute strategic plans to grow B2B and Chico wholesale sales
- Champion the expansion of Our Brands within the Chico wholesale portfolio to provide exclusive, differentiated offerings that support Chico’s positioning and competitive advantage.
- Identify new wholesale growth opportunities through market analysis and cross-functional collaboration.
- Lead the planning and rollout of monthly and quarterly promotions tailored to Chico franchisee needs.
- Own the development and delivery of the annual Chico Franchise Deal Book(s) in partnership with Merchandising and Chico Franchise teams.
- Maintain and manage a Chico wholesale promotional calendar aligned with product launches, seasonality, and business milestones.
- Manage Chico franchisee communications for new product launches, ensuring clarity on timelines, pricing, and marketing support.
- Work closely with the Category Management team to align Chico launch timing and messaging with overall merchandising and brand strategies.
- Partner with Category Managers to align Chico product assortments, pricing strategies, promotional activity, and new product introductions—especially for Our Brands.
- Ensure Chico wholesale and B2B priorities are integrated into category-level planning and reviews.
- Monitor and manage Chico wholesale shipment performance against budget and sales targets.
- Track KPIs including sales performance, promotional ROI, and product adoption across Chico and B2B accounts.
- Analyze shipment trends and identify variances, risks, and growth opportunities.
- Work with Merchandising Planning and Supply Chain teams to support accurate forecasting and inventory availability.
- Build and maintain strong relationships with Chico and other partners to ensure Chico wholesale programs are adopted and deliver value.
- Gather and act on feedback to enhance the relevance and effectiveness of B2B initiatives.
- Collaborate with internal teams—Marketing, Merchandising, Our Brands, Legal, Supply Chain, and Field Operations—to ensure coordinated execution of Chico wholesale and B2B strategies.
- Prepare updates and presentations for senior leadership on program performance, shipment trends, and brand expansion opportunities.
- Bachelor’s degree/diploma in Business, Marketing, Retail Management, or related field.
- 2–5+ years of experience in wholesale, B2B, category management, or retail operations (experience in pet or consumer packaged goods is an asset).
- Demonstrated success in managing wholesale programs and cross-functional initiatives.
- Excellent bilingual (English/French) communication, project management, and data analysis skills.
- Proficiency in MS Office (Excel, PowerPoint); experience with CRM, ERP, or promotional planning tools is a plus.
- A collaborative, entrepreneurial mindset with a strong bias for action and results.
- A passion for franchisee success and for elevating proprietary brands in competitive retail and wholesale markets.
- Strategic thinking combined with operational agility and attention to detail