
Labour Relations Analyst (RFT 1.0 FTE)
- Ottawa, ON
- Permanent
- Temps-plein
- Conduct in-depth comprehensive research on collective agreements, arbitral jurisprudence, legal precedents, and labour board rulings to inform Labour Relations strategy.
- Provide subject expertise on interpreting complex collective agreement language and its practical application. Analyze payroll, demographic, and seniority data to support bargaining proposals and grievance cases.
- Synthesize findings into recommendations to support negotiations, grievances, and policy development.
- Prepare detailed, insightful and well-organized reports and presentation materials for Leadership & Labour Relations.
- Compile and maintain comprehensive databases of collective agreement provisions, corporate policies, and labour history documentation.
- Identify trends and present data-driven insights to support strategic planning and risk mitigation.
- Review, monitor and provide analysis on new or newly developing employment-related legislation that could impact The Royal’s operations, budget and people.
- Draft formal and strategic grievance responses and assist in preparing documentation for arbitration hearings.
- Coordinate files grievances, up to and including arbitrations, as well as arbitration witness preparation sessions.
- Support preparation and review of evidence and documentation for arbitration and grievance hearings.
- Maintain and manage detailed and time-sensitive grievance and arbitration tracking systems, ensuring deadlines, referrals, cancellations, and settlements are processed promptly.
- Collaborate with Legal Counsel on labour relations matters and provide costing information and analysis related to grievances and arbitrations to Finance.
- Compile and maintain detailed documents for negotiations and labour-related meetings, ensuring accurate documentation and follow-up.
- Serves as a trusted advisor and resource to HR team members by providing guidance and expertise on labour relations matters.
- Drive improvement initiatives for grievance handling processes to increase efficiency and compliance.
- Process and verify union leave requests, liaising with managers and unions to ensure policy and collective agreement compliance.
- Monitor union leave data, coordinate billing with Finance, and recommend corrective actions for any discrepancies or misuse.
- Coordinate with Finance for union leave billing and adjustments.
- Support implementation of arbitration awards and collective agreement provisions in partnership with HRIS and HR operations, ensuring accuracy and consistency across systems.
- Lead or contribute to special projects such as developing labour databases, seniority reconciliations, and pay equity research.
- Prepare reports and related documents for restructuring initiatives.
- Maintain, generate, and distribute regular reports to support strategic labour relations decision-making.
- Act as a resource to redeployment and the Joint Health and Safety Committee (JHSC).
- Contribute to major departmental restructuring or contracting projects by identifying potential risks and recommending safer ways to achieve project goals.
- Provide administrative support to the Labour Relations and Employee Relations team by preparing discipline, termination and related letters for review as required.
- Act as a point of contact for initial inquiries on collective agreement interpretation; triage complex cases appropriately.
- Maintain organized and up-to-date filing systems and tracking tools for grievances, arbitration processes, and union leave statistics.
- Draft routine correspondence and assist with communication between Labour Relations staff, union representatives, legal counsel, and other internal/external parties.
- Recommend improvements to enhance the efficiency, accuracy, and effectiveness of administrative processes.
- Assist in onboarding new team members and help maintain team documentation and training materials.
- Manage confidential and sensitive information with a high degree of discretion and professionalism.
- Diploma or degree in Human Resources, Industrial Relations, Business Administration, or a related field required.
- CHRP designation is an asset.
- Minimum of 1 years of progressive HR or labour relations experience in a, multi-union environment.
- Proven experience in research, data analysis, and report preparation related to collective bargaining and grievance/arbitration processes.
- Strong analytical and research skills with the ability to interpret collective agreements, arbitral decisions, and legislative documents.
- Excellent written communication skills, including the ability to draft grievance responses, meeting minutes, and formal reports with accuracy and clarity.
- Proven organizational and time management skills to manage multiple competing priorities, meet deadlines, and maintain accurate records.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HRIS systems and database tools is an asset.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive labour relations matters.
- Strong interpersonal and collaboration skills to interact effectively with union representatives, legal counsel, and internal stakeholders.
- Detail-oriented with a high level of accuracy in data management, record-keeping, and document preparation.
- Demonstrated ability to work independently while also contributing to team-based projects and department goals.
- Legal research abilities including solid working knowledge of electronic legal databases and legal reference tools (CanLII, WestlawNext, LexisNexis, Quicklaw, Brown and Beatty, etc…).
- English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French /English) is considered an asset.