
Aircraft Technical Records Lead
- Ottawa, ON
- Permanent
- Temps-plein
- Work together with the IT group to gather inputs from maintenance and engineering personnel to lead the configuration of the electronic records application for the FAcT program and its five fleets of aircraft
- Develop and deliver a project plan for approval by the regulatory authority for the electronic record system deployment covering critical aspects of deployment including scope and schedule, verification and validation, system management, user documentation, training, and quality assurance
- Manage the overall execution of the plan
- Work with the IT group, the system users, and the aircraft OEMs to configure the software for the FAcT operation and aircraft
- Ensure readiness of each operating location prior to deployment to the maintenance organizations including user manuals, training, and any other required support
- Conduct regular quality checks of operational data to highlight and correct system and user issues/errors
- Manage the system baseline implementing approved changes to the aircraft and maintenance program configurations
- Support validation and verification test of application upgrades
- Assist users in correcting issues and errors
- Support development of dashboards and reports to provide insight and guidance for planning, data analysis, and business decisions
- Conduct and/or oversee training activities for new users as well as recurrent training for existing users
- Maintain a strong relationship with the application provider to communicate and resolve user issues on behalf of the organization, suggest areas for improvement or enhancement, and to plan upgrades or updates in a way that minimizes operational impact
- Degree or diploma in aviation or IT (applicable discipline) or have the equivalent knowledge or experience
- Minimum ten years of experience in the maintenance or technical support of aircraft in a live flying operation
- Minimum five years of experience in a maintenance control position dealing with aircraft records
- Knowledge of airworthiness regulations governing aircraft technical records. Experience working within the Canadian military airworthiness system is an asset
- Significant experience working with electronic records systems
- Project management experience is an asset
- Must be highly motivated and self-disciplined
- Excellent interpersonal and communication skills
- Pro-active, self-starter attitude preferring to work in a high-paced environment
- Ability to work well independently and in a team environment
- Strong computer skills
- Health and Dental
- Short & Long-Term Disability
- Health Spending Account
- Personal Spending Account
- Personal time off
- The opportunity to bank overtime
- Pension matching plan and voluntary RRSP
- Employee & Family Assistance Program
- A bonus program based on organizational performance