
Sr. Manager, Strategic Sourcing and Procurement
- Richmond, BC
- Permanent
- Temps-plein
- Lead a functional team responsible for completion of procurement activities which may include: ordering, escalation of service needs, supplier management, sourcing events, and/or analytics. Ensure all responsibilities are completed, timely, accurately, and in accordance with corporate policies.
- Create, implement and manage various programs to deliver optimum results for CarMax
- Track market factors and prepare the stakeholders for external market factors that could impact cost and introduce risk; and ensure CarMax has back-up / alternatives for each program to mitigate risk.
- Investigate and recommend service and product changes that will deliver cost savings but not impact program quality, associates, or customers.
- Work to identify non-price value opportunities and improvements while maintaining or improving product quality and supplier service levels.
- Lead contract negotiations, and design and implement roll-out strategies.
- Develop communication plan using change management, implementation plan, and tracking plans for each program.
- Recommend technology changes needed to maximize program delivery; develop business case to justify technology investments
- Manage category partners, and aggressively seek opportunities for efficiency, cost, and value improvements.
- Conduct periodic reviews of vendor performance and establish goals for all metrics supporting each program, including qualitative elements and cost reductions.
- Independently resolve supplier performance issues and collaborate with business teams to identify improvements and articulate performance needs.
- Execute sourcing strategies to improve each program, drive overall sourcing process for each program.
- Conduct market intelligence and research and create rigorous RFP processes.
- Lead end-to-end cross-functional supplier evaluations for each program and incorporate business needs and develop thorough business requirements.
- Identify, develop and communicate program-specific metrics and program process improvements through collaboration with all stakeholders.
- Develop Key Performance Indicators (KPIs) for programs to leverage spend, maximize savings.
- Develop reports to enable the effective and efficient management of programs, and any corresponding changes.
- Collaborate with business partners (including field personnel) to drive compliance, curtail demand where needed, and assist in ensuring savings flow through to the P&L.
- Identify opportunities for internal process improvements related to each program, and work to continuously improve all related processes (which will frequently require cooperation from key stakeholders outside of SS&P).
- Ability to motivate and influence across multiple levels of the organization and outside organizations, and willing to challenge upwards appropriately in the best interest of CarMax.
- Proven Procurement and Program Management experience.
- Ability to communicate complex information in a clear and concise manner through verbal and written methods
- Act with confidence in the face of unclear or challenging conditions; rapidly adapt to change or unexpected obstacles
- Ability to build and maintain strong relationships throughout the organization, and collaborate with other departments and teams
- Ability to provide timely solutions to current or potential business issues
- Provide “win-win” solutions while resolving customer service issues in a positive and professional manner
- Experience with lean/process improvement and process mapping.
- Knowledge of agreements; understanding of key contracting provisions and requirements.
- Flexible and comfortable with a fast-paced, dynamic retail environment.
- 8+ years of relevant work experience in strategic sourcing, supply chain, procurement
- Project or program management.
- Four-year undergraduate degree
- Proven project / program management skills required
- Change management experience helpful