
Director, Business Excellence
- North York, ON
- Permanent
- Temps-plein
- Strategic Leadership & Executional Performance
- Define and drive the business excellence vision, priorities, and execution roadmap.
- Lead cross-functional initiatives to standardize and optimize processes across the R&D execution lifecycle.
- Act as a thought partner to R&D leadership, bringing strategic insight and operational discipline.
- Translate strategic goals into actionable metrics and drive accountability through transparent reporting.
- Data-Driven Decision Making & Performance Reporting
- Design, develop, and govern Power BI dashboards, operational scorecards, and analytics models.
- Provide actionable insights through robust analysis, empowering executive-level decision-making.
- Institutionalize best practices for reporting cadence, metric definitions, and stakeholder alignment.
- Process Optimization & Continuous Improvement
- Lead process improvement initiatives using Lean Six Sigma and other methodologies.
- Establish and manage an R&D Business Excellence framework, including process mapping and governance standards.
- Ensure initiatives are linked to measurable value outcomes (e.g., reduced development cycle times, increased launch success rate).
- Build a culture of continuous improvement and operational discipline.
- Cross-Functional Collaboration & Change Management
- Partner with various departments to ensure seamless execution of process and data strategies.
- Drive change management and adoption strategies for new tools, processes, and reporting standards.
- Facilitate strategic working groups and business forums to align on execution priorities.
- Team Leadership
- Build and lead a high-performing Business Excellence & Reporting team.
- Foster an environment of collaboration, innovation, and professional development.
- Participate in performance conversations with employees, offering support and removing barriers.
- Utilize open, honest communication to build trust-based relationships.
- Create a culture valuing trust and providing opportunities for employee development.
- Attract and hire talent, then onboard new employees consistently.
- Ensure adherence to compliance programs and company policies.
- Education
- Bachelor's degree in science, engineering, business, or related field required; MBA or advanced degree is a strong asset.
- Knowledge, Skills and Abilities
- Expert-level proficiency with Power BI, data visualization, and analytics frameworks; experience with enterprise systems (e.g., EPM, ERP) is a strong asset.
- Deep knowledge of project management and R&D execution methodologies (e.g., stage-gate, critical path, resource planning).
- Lean Six Sigma Black Belt certification or equivalent experience with formal process improvement methodologies.
- Strong executive presence and ability to influence senior leaders and cross-functional teams.
- Excellent communication and presentation skills, with the ability to translate complex data into clear, business-relevant insights.
- Experience
- 10+ years of experience in business excellence, operational strategy, or R&D project execution, preferably in pharmaceuticals, life sciences, or a similarly regulated industry.
- Proven track record leading business transformation initiatives or Centers of Excellence at a global or enterprise level.