Coordinator, Locates

• Safety Always. Our number one core value. If we can't do it safely, we don't do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. We're passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

• Create, manage and distribute documentation and correspondence.
• Create locate packages.
• Screen requests and identify issues to determine priority.
• Schedule and dispatch Locators for utility locates.
• Dispatch locate requests.
• Attend client coordination conference meetings.
• Coordinate and provide meeting set-up for internal and external meetings.
• Support the billing process to ensure accuracy.
• Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

• Experience with utility locates is considered a strong asset.
• Communication - excellent ability to clearly and effectively communicate information and clarify requirements both orally and in writing.
• Strong customer service orientation and demonstrated customer service skills.
• Ability to work in a multi-client environment, applying client-specific business processes to individual service request situations.
• Work with a sense of urgency by demonstrating the ability to shift priorities to accomplish objectives.
• Effectively manage time to keep commitments to both internal and external clients.
• Proficient with Microsoft Office products (MS work, MS Excel, MS Outlook).
• Highly organized and able to multi-task.
• Ability to probe and gather detailed information from callers, assess issues accurately and assign level of priority.
• Be a champion of inclusion and diversity.

AECON