Learning and Development Specialist
Service Inspired Restaurants
- Burlington, ON
- Permanent
- Temps-plein
- Acts as an advisor with business leaders and operates in alignment with HR leaders; proactively develops learning and development solutions that align with business and HR strategy and objectives.
- Designs and develops engaging learning solutions (including eLearning, job aids, videos, course manuals, assessments, etc.) that ensure an integrated and consistent learning approach is delivered to our Team Members.
- Participates in corporate projects and initiatives, as it relates to identifying performance outcomes and recommending learning experiences and resources.
- Facilitates workshops, training sessions, and experiential learning events (both in-person and virtual).
- Coordinates the scheduling and enrollment for instructor-led training while managing vendor relations and monitoring costs
- Oversees company’s Learning Management System by deploying and managing new content, providing training to leaders with administrative access, managing security settings and hierarchies, and supporting learner access in the system.
- Evaluates program and learning effectiveness using feedback, data and performance outcomes.
- Defines launch strategy and owns communication strategy for learning solutions.
- Presents data to business stakeholders on training impact through dashboards and insights.Makes informed recommendations on learning experience based on learner feedback and strategic priorities.
- Bachelor’s degree required.
- Certificate in Adult Education preferred but not required.
- CTDP or CHRP Certification preferred but not required.
- Minimum 3 years learning & development experience.
- Bilingual (English and French) an asset.
- Experience with Articulate Storyline/Rise or a similar e-learning authoring tool required.
- Experience with Axonify LMS an asset.
- Ability to synthesize multiple inputs into key insights which result in actions that achieve desired business results.
- Comfortable facilitating learning sessions of varying sizes and formats.
- Ability to design innovative and effective learning solutions for various audiences within the organization.
- Practical knowledge of learning theory, cutting edge research, and other learning trends.
- History of strong partnership and collaboration across team and organizational boundaries; able to accomplish goals in a matrixed environment.
- Analytical thinker with a passion for empowering others through creative and engaging learning.
- Proven ability to lead in a fast-paced, constantly changing environment.
- Possess five values that define our people:
- Hospitality. Enhancing the dignity, comfort and well-being of Our People
- Authenticity. Being forthright, truthful and transparent with Our People
- Quality. Working to always improve the experience of Our People
- Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People
- Courage. Acting with conviction in the balanced interest of Our People