Bilingual Customer Service - Automotive
- Etobicoke, ON
- Permanent
- Temps-plein
- Bilingual Customer Service and Administrative Coordinator
- Permanent + Benefits
- Location: Etobicoke - Hybrid
- Monday to Friday, 8:30am to 5:00pm
- Salary: $60,000 to $65,000Duties include:- Follow up with customers via phone and email to ensure satisfaction, resolve issues, and maintain ongoing relationships.
- Document all customer interactions accurately and thoroughly within the CRM system.
- Update and manage customer contracts and records in the company database.
- Answer customer inquiries, providing clear information, guidance, and appropriate solutions in a timely manner.
- Maintain a high level of professionalism and empathy in all customer interactions.Qualifications:- Excellent verbal and written communication skills.
-Strong organizational skills and attention to detail.
-Proficient in using customer relationship management (CRM) software and Microsoft Office Suite
- Bilingual French and English - Written and Oral
- Previous automotive finance industry experienceDisclaimer:
This is currently for an active job opportunity.
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