Lead transformative supply chain solutions with Oracle OTM! Oversee IT infrastructure, optimize system performance, and ensure seamless operations through proactive troubleshooting and updates. Collaborate cross-functionally, drive system enhancements, and safeguard security. If you're passionate about innovation and streamlining supply chain processes, join us to make a lasting impact!Req.#819745349ResponsibilitiesProvide required support to IT maintenance teams that manage and maintain the company's IT infrastructure, including servers, workstations, network devices, and peripheral equipmentProvide ongoing user support and assistance to address any questions or issues that may ariseRegularly evaluate the system's effectiveness and identify opportunities for improvementProvide technical support and troubleshooting assistance to end-usersProvide technical support and troubleshooting assistance to end-users, addressing hardware and software issues promptly to minimize downtimeEnsure the OTM system is kept up to date with the latest patches, updates, and security fixesMonitor system performance to identify and address any bottlenecks or issues that may arise over timeConduct regular security assessments to identify and mitigate potential vulnerabilitiesCollaborate with various departments to understand their IT needs and provide effective solutionsRequirementsExtensive experience in architecting, supporting, configuring, and implementing OTM modules. The ability to create documentation for configuration and process flows is requiredProficient in tailoring OTM to meet specific organizational needs, including the ability to digest existing requirements or elicit and refine requirements for OTM solutions and integrationsAbility to guide users on application operation, administration, and transportation management processes. Process definition and refinement expertise is a benefitExpertise in creating test scripts, test data, and documenting testing resultsDemonstrated ability to collaborate with client and development teams on customizations and enhancements, including the ability to create required documentation to support development and support of customizationExperience facilitating end-user training and supporting change management efforts throughout the implementation life cycleProven track record of ensuring a smooth transition and ongoing system stability. Experience with existing application retirement is a benefitIntermediate to strong proficiency in PL/SQL or other programming languagesExperience in facilitating Electronic Data Interchange (EDI) and/or Application Programming Interface (API) integrations to streamline data exchange with external partners and internal systemsStrong analytical and problem-solving skills with a focus on root cause analysis and corrective actionsIntermediate to strong skillset with Microsoft Office Suite (Excel, Word, PowerPoint)Excellent interpersonal, verbal, and written communication skillsAbility to work effectively with diverse teams, including executives, managers, end users, and technical professionalsStrong ability to work effectively within time constraints, changing priorities, and independentlySix or more years of experience as an OTM technical and/or functional analystBachelor's degree or equivalent technical and business experienceWe offer/BenefitsExtended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)Life and AD&D Insurance (Company Paid)Employee Assistance Program (Company Paid)Telehealth (Company Paid)Short-term Disability (Company Paid)Long-Term DisabilityPaid Time Off (including vacation and sick days)Registered Retirement Savings Plan (RRSP) with Company matchMaternity/Parental/Adoption Leave Top-upEmployee Stock Purchase ProgramCritical Illness InsuranceEmployee DiscountsUnlimited access to LinkedIn learning solutionsThis posting includes a base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$150,000 - CA$175,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA if you have questions in this regard, or if you require an accommodation to complete the application process. Click to review EPAM's Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Refer a FriendKnow someone who would be a great fit for this opportunity? Refer now
