Day Shift Monday through Friday - Schedule subject to change
Closing Date:September 11, 2025Salary:$39.27 - $47.46/HourUnion:Non UnionCornwall Community Hospital (CCH) is an acute care hospital located in Cornwall, Ontario along the scenic St. Lawrence River. CCH provides a full range of acute inpatient, outpatient and community mental health services to a catchment area of 100,000 people from the communities of Cornwall, the United Counties of Stormont, Dundas and Glengarry and to the Mohawk community of Akwesasne. With 186 beds, 1320 employees and 180 physicians, CCH offers a wide range of care and services. These include emergency, surgical, medicine and rehabilitation services, mental health and addiction programs as well as a family birthing centre. At Cornwall Community Hospital (CCH), we are committed to Exceptional Care. Always. Our mission is: Our team collaborates to provide exceptional people-centered care. Our work is guided by our ICARE values - Integrity, Compassion, Accountability, Respect, and Engagement - and three strategic directions:
Recovery - Improving access to care, supporting innovation, and maintaining high standards for safety and quality
People - Supporting staff well-being, building a strong and inclusive team, and listening to patients, clients, and care partners
Integration - Working with partners to improve how care is delivered across the health system
Successful candidates will reflect these values in their work and contribute to our mission by delivering safe, compassionate, respectful, and high-quality care and services in a collaborative environment.This position is for an existing vacancy. Accommodations are available upon request for candidates participating in the recruitment and selection process.Summary of responsibilitiesReporting to the Manager of Chronic Disease Management, the Coordinator provides operational support to the manager and staff of the Chronic Disease Management outpatient clinics. The incumbent's leadership fosters a culture of safety and quality. They adopt a collaborative approach, demonstrating a strong team-oriented mindset and a commitment to creating a positive and supportive work environment. The Coordinator assists in overseeing operations and quality improvement initiatives aimed at continuously enhancing employee engagement, productivity, and organizational performance within the Chronic Disease Management portfolio, ensuring alignment with corporate and regional goals. Additionally, they respond to daily inquiries related to staff scheduling, office space and associated resources. The Coordinator manages and monitors all data entry in UKG (schedules and payroll) and contributes to the development and evaluation of both short- and long-term goals and objectives for the program, along with other required quality initiatives.Requirements of the job- Undergraduate Degree or diploma in Science or Healthcare related discipline - A minimum of 3 years of relevant experience in outpatient clinic environments - Customer service-minded and a results-focused, can-do attitude - Strong critical thinking, problem-solving, and conflict resolution skills - Ability to prioritize, respond to demanding workloads, adapt to changing priorities, and multitask effectively. - Exceptional attention to detail and high level of accuracy - Ability to exercise sound judgment, discretion, tact and maintain a high degree of confidentiality - Proven ability to work effectively with all members of the health care team - Operational knowledge of CCH policies and collective agreements - Proficient in navigating Electronic Health Record and MS Office software (Word, Excel) - Demonstrated regular, punctual attendance - Commitment to patient safety - Ability to demonstrate the ICARE values in their practice - Functional level in both official languages (oral and written in English; oral in French, and testing completed)Asset: - LEAN Belt training - Continuous Improvement training
