Outside Sales Rep - Quebec

• Make regular personal visits to his/her customer group to develop business, inform of special rates and services, and generate and receive orders.
• Resolve customer issues and/or problems; collaborate with inside sales, credit department and warehouse to investigate and resolve problems; recommend improvements and corrective actions.
• Coordinate customer purchases with internal sales department; follow up as required.
• Analyze customer base to identify other areas of opportunity and to develop new accounts.
• Prepare sales forecasts for the following sales year; review sales results with Regional Manager on a monthly basis or as required.
• Responsible for monitoring customer creditworthiness and reporting irregularities to the Credit Department and Regional Manager.
• Participate in the company's health and safety program; undertake training as required; ensure compliance with all health and safety guidelines.
• Assist in the warehouse, order desk, enter and prepare quotations in our ERP system as required.
• Participate in special sales functions and trade shows as required.
• Assist with territory planning to effectively maximize the number of sales visits.
• Stay up-to-date with company products and services.
• Liaise with supplier representatives to develop/promote mutual interests; attend and participate in training/instruction programs as required.
• Participate in our training program and complete product training on a regular basis.
• Prepare and generate reports as required.

• College degree in sales/marketing, business administration or related discipline
• Four (4) years customer service/sales experience preferred with basic knowledge of fire protection, plumbing and heating, and mechanical/industrial piping
• A combination of education and experience
• Excellent verbal and written communication and interpersonal skills (bilingualism may be required for some sites)

St-Amour