Résident pour Solutions Cloud
Dell
- Québec, QC
- Permanent
- Temps-plein
As an Operational Resident, you will work with the Project Management Office, Client Resources, Vendor Resources and C-level stakeholders on the development of a project and program implementation plan which articulates the role of Dell Technologies within the account.You will:Act as the main contact for architecture questions in regards of both solutionsHandle potential customer satisfaction issuesTravel to customer sites in order to perform required in-person activities, participate in meetings, and manage any infrastructure requirementsInform, manage, report and practice mitigation/avoidance/acceptance of dependency and impact management via a consistent program approach and communicationsProvide a level of strategic and advisory consult to the customer, driving the business outcomeTake the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential RequirementsMust be French speaking (Native)Large Cloud project experience within the Quebec provincial government spaceAzure Stack Hub and VMware VCF skills (should be able to have high level comprehension and presentation capabilities as well as very deep low-level expertise.) Need to assist in upgrading the software stack in both solutions, in particular Azure Stack HubElastic Cloud Storage Skills: Day to day Administration and Operation of ECS for optimum usage, performance, and reportingAble to handle support escalation and case follow-up, and act as the main contact for architecture questionsDesirable Requirements8-10 years of experience working with large cloud projectsWho we areWe believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.