C123 - Building Support Worker - (Full Time)

• Clean building floors by sweeping, mopping, scrubbing or vacuuming
• Gather and empty all garbage, recycling and compost bins
• Service, clean and supply restrooms
• Clean and polish furniture and fixtures
• Clean windows, glass partitions and mirrors
• Dust furniture, walls, machines and equipment
• Steam-clean and/or shampoo carpets or rugs
• Follow procedures for the use of chemical cleaners and power equipment
• Move heavy furniture, equipment and supplies either manually or by using hand trucks. Notify Maintenance of any furniture or equipment requiring repair or replacement
• Remove snow and debris from sidewalks, in accordance with City bylaws
• Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, performs laundry duties such as washing linens and clothing.
• Notify the campus manager for follow-up when unauthorized persons are observed to be on the grounds or within buildings
• Notify the campus manager for follow-up when clients are observed to be breaking Phoenix Society policies, procedures or guidelines
• Using appropriate tools, collect and dispose of drug paraphenalia, trash and feces from the entranceways and walkways immediately adjacent to the buildings
• Set up, arrange and remove decorations, tables and chairs to prepare facilities for events such as banquets and meetings
• Perform other duties as requested

• Open and/or close buildings, check alarm systems, and check premises to guard against theft, fire, illegal entry, etc.
• Monitor building security and safety by performing such tasks as locking doors after cleaning and checking electrical appliances to ensure that hazards are not created
• Conduct minor maintenance such as unclogging toilets, changing lightbulbs that are reachable from the floor, and small drywall repairs
• Notify Maintenance concerning the need for major repairs, minor renovations, i.e., patch and paint, or additions to building operating systems
• Submit to Maintenance Requisition for supplies and equipment needed for cleaning and maintenance duties. Receive and distribute supplies and equipment
• Monitor the facility for insect and other pest infestations. When required, notify Maintenance to have a pest management contractor dispatched to site
• Inspect and clean dryer vents weekly. Notify Maintenance of any if repairs are required
• Maintains and organizes cleaning equipment, materials and supplies
• Greet contractors at the campus front office and escort them to the job site
• Perform other duties as required

• Building Service Worker certificate with WHMIS training, or equivalent
• 1 to 3 years of experience providing custodial and maintenance services
• Ability to lift heavy loads as required is required
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First aid certification with CPR is required

• Demonstrated experience in building maintenance
• Strong organizational and time management skills with a high attention to detail
• Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
• Ability to perform minor plumbing and electrical repairs
• Demonstrated commitment to the social sector with a passion for the organization’s mission is essential
• Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies?
• Ability to work independently and contribute to team settings
• Excellent ability to work under pressure
• Embody a philosophy of professionalism, excellence, health and wellness at all times?
• Exceptional communication and interpersonal skills?
• Effective use of time and resources
• Service and results oriented
• Able to work in a diverse, fast-paced, and dynamic environment
• Maintain knowledge of all Phoenix policies, procedures, and protocols
• The ability to think creatively and present new ideas
• Experience in providing a person centered and community minded environment with marginalized people.
• Computer skills including with Microsoft Office.

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly manages competing tasks and uses time efficiently and effectively

• High-degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

• Expresses themselves clearly and professionally both verbally and in writing
• Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
• Has a manner, style and presence that makes a positive impression
• Listens to and considers others’ views

• Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• Fosters enthusiasm, energy and commitment
• Takes responsibility for personal actions, performance and health
• Is reliable and accountable; shows up on time ready to work

• Effectively works with their colleagues to ensure organizational success
• Champions positive working relationships with staff and external stakeholders
• Supports an environment of openness, and champions teamwork and communication across programs
• Leverages the expertise and experience of others for organizational success

Phoenix Society