Installation Manager
- Winnipeg, MB
- Permanent
- Temps-plein
Monday to Friday daytime position; 7:30-4:30pmKey Responsibilities
- Manage and oversee installation and service projects, ensuring quality, timelines, and objectives are met within established budgets and profit goals.
- Collaborate with sales staff and project coordinators to ensure smooth installation of products sold on projects.
- Provide exceptional customer service via email, phone, and in person, ensuring all inquiries are addressed promptly and professionally.
- Resolve customer concerns effectively, offering solutions or alternatives as needed.
- Create work orders and schedule installation crews to meet construction project deadlines.
- Interpret and analyze electrical blueprints to guide installation work.
- Conduct performance evaluations at probation completion and annually thereafter.
- Report progress against goals and highlight any personnel concerns to the Branch Manager.
- Enforce safety policies both on and off-site.
- Coordinate with installers, consultants, contractors, and end-users to ensure project success.
- Build and maintain strong relationships with sub-trades, contractors, and site supervisors.
- Order and coordinate equipment and materials as required.
- Post-secondary education preferred but not required.
- Minimum 5 years of supervisory or management experience required. Preference for someone with experience in managing offsite crew.
- At least 5 years of experience in the commercial construction industry, with a strong background in health and safety.
- Proficiency in Microsoft Office Suite (Word, Excel, Access, etc.).
- Strong interpersonal skills and a proven commitment to delivering exceptional customer service.