Office Services Manager

• Serve as the primary point of contact for local site leaders, employees, and leads for all operational concerns
• Oversee site operations, including reception, security, emergency response planning, environmental health and safety, food services, supplies, asset and record management, recycling, transportation, and satisfaction surveys
• Collaborate with leadership to foster a positive employee experience, address site needs, and act on survey and feedback input
• Lead and implement site-level initiatives and best practices, partnering with the Regional Lead on planning and execution
• Manage and forecast site operational budgets and costs in partnership with finance teams; identify opportunities for cost savings and service enhancements
• Supervise contract administration, risk management, insurance, vendor relationships, and ensure legal compliance
• Coordinate occupancy planning, seating assignments, office moves, facility projects, and property management services
• Support onboarding, orientation, and recruitment efforts as well as IT coordination for new hires and site events
• Organize and manage community relations and citizenship initiatives (e.g., employee events, charitable activities)

• 4-5 years of related experience in office services, vendor management, and team supervision
• Strong vendor management skills with experience in contract oversight and compliance
• Excellent communication and interpersonal skills; able to foster cross-functional relationships
• High proficiency in Microsoft Office (Word, Excel, Outlook)
• Financial acumen (budgeting, invoice reconciliation, basic financial reporting) and exceptional math skills
• Customer-focused mindset and ability to tailor communication to diverse audiences
• Track record of operating as a collaborative team player in dynamic environments
• Detail-oriented and highly organized, with a desire for continuous improvement

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