Medical Office Assistant
- Calgary, AB
- 21,00-24,00 $ par heure
- Permanent
- Temps-partiel
Wage: $21 – $24/hr
Location: Onsite, parking available
Position Type: Casual
Shifts: Hours are not guaranteed; shifts may vary Monday to FridayKey Details:This is a casual position with variable shifts between 7:00 AM and 4:00 PM, Monday to Friday.Full-time hours are not guaranteed.Who you are :
- As a Medical Office Assistant, you would arrange patient appointments, answer phone calls and manage the administrative requirements. You serve as a liaison between patients and medical staff throughout the entire process.
- You are a well organized, very efficient, and resourceful individual who can work independently with minimal supervision.
- Your time management skills are impeccable and do not falter during high-stress situations.
- Identifies and resolves client concerns with urgency and good judgment to provide continuity of care including fulfilling any requests received from clients.
- Maintains privileged and highly confidential information involving client care.
- Conducts quarterly reviews pertaining to client processes, existing client files
- Acts as a custodian of client standard forms and records – maintaining an effective document management procedure.
- Prepares reports and documents
- Actively participates in all required meetings by summarizing key learnings and identifying trends pertinent to patient care and outcomes.
- Play a critical role in the Administration team
- Answering and directing incoming calls in a courteous and professional manner.
- Booking follow up appointments as required.
- Sorting incoming faxes and distributing to the correct recipient.
- Communicating messages to appropriate parties in a timely manner.
- Performing other related administrative tasks as required.
- Assisting other staff members when requested.
- Experience in working with electronic medical records (EMRs)
- High attention to detail and high level of accuracy
- 2-3 yrs previous experience in a medical facility would be preferred.
- Strong organization skills and ability to handle multiple demands by prioritizing effectively and respecting deadlines
- Must be well organized and be able to multi-task while working under minimal supervision.
- Excellent aptitude for interpersonal relations combined with an ability to interact with all levels of management and peers in a professional and efficient manner
- Excellent communication and customer service skills required.
- Completion of Grade 12 or equivalent.
- Proficient in advanced MS Office software and customer service-related technology platforms