
Bilingual Accounting Application Support Analyst
- Montréal, QC
- Permanent
- Temps-plein
- Serve as an integral member of our accounting systems support team
- Act as subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications
- Devise and prepare procedural documentation for accounting applications
- Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up
- Communicate application problems and issues to management and define technical issues
- Manage emails and voice mail related to accounting applications
- Train new users and troubleshoot on CIMS and ORBIT
- Follow up with field when locations are not using appropriate accounting applications
- Bilingual in French and English
- Diploma in Accounting or equivalent
- Three (3) years' experience in a computerized accounting environment
- Strong customer service, interpersonal and verbal and written communication skills
- Excellent analytical and problem solving skills
- Proficient working knowledge of Microsoft Office programs
- Ability to work in a fast paced, constantly changing environment
- Able to balance team and individual responsibilities
- Able to work overtime when required
- JD Edwards, ORBIT and CIMS experience an asset