
Senior Product Manager, Wholesale and Alternative Channels
- Canada
- Permanent
- Temps-plein
- Responsible for understanding how your specific product align with the overall business / company strategy, what guest / business problems need to be solved and what inputs are required
- Responsible for creating and owning the product vision, strategy and roadmap for new features for one or more mid-scale and mid complexity products
- Document high-level requirements, acceptance criteria and KPI's that push the product strategy forward and achieve key objectives
- Attend, participate and lead agile ceremonies and demonstrate completed features to stakeholders for digital products supporting pre-buy, order capture, and partner enablement across global markets
- Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends
- Measure and report out on the success of features and enhancements that are delivered in support of wholesale and alternative channel capabilities at a global scale
- Collaborate with developers and business analysts to iterate solutions to find the perfect balance of customer & business value and level of effort
- Defines sizes features and participates in sizing sessions
- Ensure a continuous cycle of feedback from stakeholders and guests is integrated in the product planning and development process through backlog grooming, refinement and prioritization activities
- Collaborate with business stakeholders and product managers to understand requirements and account for them in solution design and prioritization
- Partner with the technology team on training and rollout of new features to regional and global business users
- Identifies and leads change management activities to support rollout to impacted stakeholders
- Collaborate cross-functionally with teams across Planning, Supply Chain, and Technology to build shared solutions that scale across global markets and partner types
- Drive delivery of core wholesale and alternative channel capabilities including catalog management, order integration, partner onboarding, and order tracking
- Support the transition from manual and interim tools to automated platform experiences
- 5+ years of digital product management experience with an emphasis on delivering guest-facing applications or customer service applications. Up to 3 years of relevant experience will be considered in lieu of product management experience.
- Minimum BA / BS degree from a four-year accredited university (advanced degree preferred)
- Experience with digital technologies, e-commerce, payments, and mobile applications
- Experience building or scaling B2B commerce platforms, wholesale tools, or franchise solutions. Familiarity with B2B order flows, partner onboarding, OMS integrations, or multi-region rollout is strongly preferred
- Preference for candidates who have experience working on products with end users outside North America, on an Agile Scrum team, and familiarity with Salesforce Commerce Cloud
- Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
- Exceptional written and verbal communication skills
- Demonstrated experience in developing and delivering executive level presentations
- Ability to drive results independently, but thrives in collaborative environments
- Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
- Desire and ability to learn quickly and work in an agile environment
- Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution
- Experience leading product teams with diverse range of skill sets, locations and direct and in-direct reporting relationships
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)