
Photolink Appraiser
- Edmonton, AB
- Permanent
- Temps-plein
- Determine the causes and origin of damage that occurred during an accident by examining the vehicle using a software application. Claims handled will be of varying degrees of complexity depending on the incumbent's experience.
- Assess and approve repair estimates for claims adjusters, by comparing the estimate to the assessment made on examination of the vehicle.
- May be called upon to establish the market value of vehicles based on the information provided by claims adjusters, using the various tools outlined in the appraisers' standards and procedures manual.
- Use digital automated evaluation systems to standardize repair estimates and avoid errors.
- Negotiate and communicate a best repair practice or procedure.
- Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.
- Minimum of 4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry (or any combination of equivalent education and experience).
- Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
- Computer proficient and able to effectively navigate through various systems.
- Strong analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions.
- Effective verbal and written communication skills with the capability to draft claims reports.
- Commitment to continuing education.
- Must be customer driven.