
Retail Store Manager, Lime Ridge Mall
- Hamilton, ON
- Permanent
- Temps-plein
- Guide profitable sales and meet store financial plans through business decisions and leading the store team to accomplish essential performance goals (Conversion, Units Per Transaction and Sales Per Hour)
- Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control. Contribute to expense control in relation to stores P&L.
- Recruit and make hiring, pay and termination decisions for all levels of store personnel including members of store management
- Achieve payroll plan through managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is staffed to assist customers
- Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures
- Prevents loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with Loss Prevention and Merchandising
- Perform store visual standards following visual merchandising direction, accomplishing superior product presentation; make decisions about and adaptations to visual merchandising direction based on the lay out and needs of the store; ensure product is displayed in a manner which tells a story through styling and propping and is compelling to the customer
- Manage the training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities, holding all employees accountable to individual sale goals.
- Coach staff to increase their knowledge, providing opportunities for continued development within the organization. Create succession plans for developing top talent.
- Manage employee relations issues including performance management and ensures associates follow LS&CO policies and procedure Operational Excellence
- Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment
- Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates
- Bachelor's degree (5+ years of retail work experience may be substituted for a degree)
- Minimum 3 years experience in retail store management position managing and coaching sales associates
- Apparel experience and knowledge
- Energetic, positive, helpful demeanor and a passion and interest in Levi Strauss & Co
- Retirement Savings Plan: Employer match of up to 4%
- Five hours of paid volunteer time per month with nonprofit organizations
- Product discount of 40% off regular-price merchandise