Director, Brand
World Vision International Voir toutes les offres
- Mississauga, ON
- Permanent
- Temps-plein
- Own the 3-year, 1-year and quarterly brand strategy and plans, aligned to organizational OKRs.
- Define brand positioning, architecture, messaging frameworks and visual identity; evolve and govern brand guidelines.
- Lead brand health management including tracking and diagnostics (awareness, consideration, trust, preference, NPS).
- Build audience-led communication strategies rooted in research, segmentation and insight.
- Set the integrated communications plan across channels (paid/owned/earned) in partnership with Growth and Media.
- Champion ethical storytelling that upholds safeguarding, dignity and accuracy in all content.
- Lead development of big organizing ideas and creative platforms for mass-market campaigns that drive brand and response.
- Author inspiring creative briefs and ensure double-diamond/design-thinking practices from discovery through delivery.
- Oversee creative development and production (video, digital, social, experiential, print), ensuring quality and brand alignment.
- Drive integration between upper-funnel brand activity and lower-funnel performance with the Director, Digital Growth & Campaigns.
- Own the enterprise content strategy and editorial calendar for brand storytelling
- Ensure accurate, timely and consented field stories and assets; manage asset governance and DAM usage.
- Collaborate with Product Ministry, Philanthropy, MarTech, CX, and Regional/Global WVI brand counterparts.
- Align brand narratives and campaign messages to product priorities (e.g., Child Sponsorship, Emergency, Recurring).
- Provide brand guidance to Channel Managers and internal partners; serve as final escalation point on brand and creative.
- Commission and interpret research (qual/quant), brand tracking and creative pre/post testing to inform decisions.
- Define KPIs/OKRs for brand and campaign effectiveness; partner with Analytics to measure impact and optimize.
- Translate insights into actionable optimizations across messaging, creative and media mix.
- Lead and develop a high-performing Brand & Campaigns team (e.g., Brand Communications, Campaigns, Creative/Studio, Content).
- Set clear goals, development pathways and performance rhythms; foster a culture of creativity, inclusion and learning.
- Model cross-functional collaboration and influence at CXO and SLT levels.
- Own the annualized brand and campaign budget; build business cases and manage allocations for maximum ROI/mission impact.
- Select and manage agencies and vendors (creative, production, PR, research/brand tracking) with clear scopes and KPIs.
- Ensure compliant, value-driven procurement in partnership with Finance and P&C.
- Ensure all brand and campaign work adheres to World Vision policies, safeguarding standards, legal and privacy requirements.
- Maintain an accessible, up-to-date brand system (guidelines, templates, asset library) and deliver ongoing enablement/training. Define channel, customer and campaign vision, customer-led strategy, roadmap and growth opportunities.
- A minimum of 10 years in brand, communications and integrated campaign leadership, with a proven record of delivering brand growth and response.
- Experience leading brand positioning/architecture, messaging frameworks and the governance of brand guidelines.
- Demonstrated success building mass-market campaigns across TV, Digital, Social, OOH and PR that drive brand health and conversion.
- Strong creative leadership: briefing, evaluation, and production oversight; adept with design thinking/double diamond methods.
- Expert agency/vendor management across creative, production, PR and research; experience managing multimillion-dollar budgets.
- Fluency in audience research, segmentation and insight generation; familiarity with brand tracking and creative testing methodologies.
- Collaborative leader able to influence across a matrix and at CXO level; strong people leadership and team development skills.
- Knowledge of integrated media and digital ecosystems; familiarity with Adobe Experience Manager and Journey Optimizer an asset.
- Nonprofit and/or child-focused sector experience an asset; commitment to ethical storytelling and safeguarding.
- Bilingual (English/French) an asset.
- Our competitive compensation & benefits include:
- Health Spending Account
- Up to 6% matched pension contributions
- Parental leave top-up
- Generous paid vacation, sick days, wellness and personal days
- Office closed extra days before long weekends (6x/year)
- World Vision Canada has consistently been awarded Canada and GTA top employer awards.
- We are Canada’s largest development, relief, and advocacy non-profit organization.
- We embody an Agile mindset here.