Director of People & Culture

• Lead the People & Culture strategy to support business growth and foster a high-performance, values-driven culture.
• Ensure company values are fully integrated into HR policies, leadership behaviours, and employee experiences.
• Integrate people strategies with key business initiatives to enhance productivity, accelerate growth, and support long-term financial performance.
• Maintain and evolve a strong and cohesive company culture across teams and regions, ensuring that the organization’s values are consistently upheld as the business grows and evolves.
• Serve as a trusted advisor to the CEO and leadership team on all people-related matters.
• Establish and maintain a strong employer brand to attract and retain top talent.

• Develop and implement leadership and employee development programs that include practical training, coaching, and mentorship.
• Assess training needs across the organization to support succession planning and ensure employees at all levels are equipped to succeed.
• Create pathways for new employees to onboard and progress quickly, and provide ongoing career development opportunities to help individuals grow into more advanced roles.
• Provide support for new leaders transitioning into leadership roles.
• Partner with leaders to create career development pathways and talent retention strategies that directly contribute to organizational effectiveness and business outcomes.
• Oversee and optimize performance management programs, ensuring they drive accountability and business results.
• Conduct workforce planning to ensure the company has the right talent for future growth.
• Build and maintain internal recruiting capabilities to ensure most hires are managed in-house.
• Drive recruitment excellence, focusing on quality of hire, time-to-fill, and effective onboarding.
• Implement metrics and tools to monitor and improve hiring outcomes.
• Foster a proactive recruitment strategy that builds a strong talent pipeline and aligns hiring practices with business goals.

• Ensure compliance with employment legislation across Canada (Ontario, Alberta, Quebec, etc.) and relevant US jurisdictions and provide guidance on HR-related legal matters.
• Oversee the development and refinement of People & Culture policies, programs, and best practices.
• Educate leaders and employees on applicable legislation, policies, and procedures to ensure understanding, consistency, and alignment with organizational values.
• Drive HR technology adoption and optimize the use of HRIS (Dayforce) for data-driven decision-making.
• Provide oversight for health and safety programs in collaboration with Operations, ensuring practices are compliant, values-aligned, and supportive of employee well-being.
• Conduct periodic audits to ensure adherence to health & safety, compliance, and People & Culture best practices.

• Design and implement competitive compensation and benefits programs that align with business goals and industry benchmarks.
• Develop incentive and recognition programs tied to individual and organizational performance, directly supporting the business growth, profitability, and the achievement of strategic goals.
• Ensure total rewards strategy supports employee engagement, retention, and job satisfaction.
• Lead benefits provider negotiations to maintain competitive offerings.

• Implement tools and initiatives to enhance employee engagement and workplace satisfaction.
• Continuously gather and respond to employee feedback through formal and informal channels, ensuring timely action and visible follow-through.
• Lead employee experience programs that support mental health, wellness, and work-life balance.
• Coach and support leaders on managing employee relations and fostering a positive team environment.

• Translate business growth objectives into People & Culture strategies and scalable people programs.
• Lead People & Culture's involvement in M&A, restructuring, and organizational change to ensure alignment with cultural and operational goals.
• Foster a culture of continuous improvement and innovation by evaluating and enhancing People & Culture processes, tools, and practices to drive measurable business results. Ensure that process improvements contribute to organizational efficiency, employee experience, and alignment with strategic goals.

• University degree in Human Resources Management, Business Administration, or a related field.
• CHRL (Certified Human Resources Leader) designation required.
• Minimum of 12+ years of progressive People & Culture leadership experience, with at least 5 years at a senior managerial level.
• Demonstrated experience leading and managing a team of People & Culture professionals, including setting team goals, providing coaching and development, and fostering a collaborative team environment.
• Proven ability to develop and execute People & Culture strategies that support business growth and transformation.
• Strong experience in organizational culture, employee engagement, leadership development, and talent strategy.
• Advanced knowledge of Ontario employment legislation and strong working knowledge of employment laws across Canada (with a general awareness of U.S. employment practices in relevant jurisdictions).
• Experience managing HRIS (preferably Dayforce) to optimize operational efficiency and decision-making.
• Demonstrated success in leading and developing high-performing People & Culture teams.

• Experience in manufacturing and/or distribution environments preferred.
• CHRE designation is an asset.

• Fast-paced environment in a dynamic competitive industry
• Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings
• Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

• Competitive remuneration
• Competitive vacation
• Paid personal day program
• Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
• Company Group RRSP with employer matching
• Annual health & wellness subsidy

• The average employee tenure is 9 years
• We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
• We regularly host social events and gatherings to foster togetherness and fun

John Brooks