Field Appliance Technician - Windsor
Trans Global
- Windsor, ON
- Permanent
- Temps-plein
- Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to “The Perfect Call”
- Conduct appliance diagnostics and complete repairs
- Estimate the costs of repairs/replacements
- Order parts and ensure inventory supply levels are sufficiently maintained
- Communicate with customers regarding details of the assessment and servicing required
- Provide information to assist customers in obtaining optimum performance of their products
- Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
- Ensure the proper maintenance of shop tools and vehicles
- Adhere to all health and safety, security, building and departmental procedures
- High school diploma or equivalent
- 2 or more years previous experience and/or education in major appliance service
- Valid driver’s license (must be able to provide a clean driving abstract)
- Outstanding Customer Service skills
- Excellent written and verbal communication skills
- Professional and courteous phone etiquette
- Highly developed technical, investigative, and analytical skills
- Punctuality and dependability a must
- Must be organized and detail oriented
- Appliance Technician certification or willingness to obtain one
- Domestic Appliance or Gas Technician 2 Certification would be considered an asset
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.