Senior Investigator

Government of Alberta

  • Edmonton, AB
  • Permanent
  • Temps-plein
  • Il y a 5 heures
Job Information
Job Title: Senior Investigator
Job Requisition ID: 75004
Ministry: Public Service Commission
Location: Various Alberta Locations
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: September 18, 2025
Classification: Human Relations 3
Salary: $3,229.17 to $4,268.20 bi-weekly ($84,281 - $111,400/year)The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: .The Public Service Commission, a ministry within the Government of Alberta, is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:To learn more about the Public Service Commission, follow this link:Role ResponsibilitiesAre you passionate about creating respectful, safe and accountable workplaces? Do you thrive in complex environments where your investigative skills can make a meaningful impact? If so, we invite you to bring your expertise to our Investigations Unit as a Senior Investigator.What You'll DoAs a Senior Investigator, you will play a critical role in upholding workplace integrity across the Government of Alberta. You will lead independent, impartial investigations into allegations of misconduct, breaches of the Public Service Act and Code of Conduct, and Respectful Workplace Policy complaints. Your work will directly support a culture of fairness, trust and accountability within the public service.Key responsibilities include:
  • Planning and conducting thorough investigations into complex and sensitive workplace complaints.
  • Interviewing complainants, respondents and witnesses with professionalism and neutrality.
  • Collecting, analyzing and assessing evidence to determine findings based on the balance of probabilities.
  • Preparing high-quality, defensible investigative reports that may be relied upon in disciplinary, grievance, arbitration, or legal proceedings.
  • Overseeing triage of formal complaints, ensuring timely and appropriate routing.
  • Serving as a trusted contact for internal stakeholders, and liaising with external agencies (including law enforcement) when necessary.
  • Supporting organizational learning by mentoring HR staff, sharing investigative best practices, and delivering education sessions.
  • Identifying systemic issues and contributing insights that influence policy evolution and workplace culture.
What You BringWe're looking for an investigator with curiosity, persistence, and a commitment to fairness. You thrive in the “grey zone,” balancing thorough fact-finding with professional judgment. You bring:
  • Proven experience conducting workplace, regulatory or law enforcement investigations.
  • Strong analytical skills and critical thinking to assess evidence and determine defensible findings.
  • Exceptional writing skills with the ability to produce clear, detailed and credible reports.
  • The ability to remain neutral, objective and resilient in high-stakes and emotionally charged situations.
  • Knowledge of workplace legislation, policy and investigative best practices.
  • A collaborative approach to working with HR, leadership, unions and other stakeholders.
Why This Role MattersInvestigations in the Alberta Public Service carry weight. The findings you produce will influence disciplinary decisions, arbitration outcomes, and organizational culture. You will help shape respectful workplaces across the province, ensuring employees are treated fairly and organizational values are upheld.If you are energized by solving complex puzzles, seeking clarity in challenging situations, and applying your investigative expertise to make a meaningful impact, we want to hear from you.Please click on this to view the job description for this position.APS CompetenciesCompetencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.This link will assist you with understanding competencies: .Systems Thinking: As a Senior Workforce Investigator, you recognize how individual cases connect to the broader public service environment. You consider organizational structures, policies, and cultural dynamics when assessing allegations and formulating findings. By understanding how misconduct or workplace issues affect not only individuals but also teams and departments, you provide recommendations that support systemic improvement and a respectful, accountable public service.Creative Problem Solving: You approach complex and sensitive cases with an investigative mindset that balances evidence-gathering with practical resolution. You adapt investigative techniques to the specific circumstances of each file and identify alternative approaches when barriers arise. Your ability to think critically and innovate ensures that investigations are thorough, fair, and able to withstand scrutiny, even in ambiguous or challenging situations.Drive for Results: You are committed to completing investigations in a timely, evidence-based manner while maintaining high standards of fairness and procedural integrity. Your focus on outcomes ensures that findings are clearly communicated, defensible, and aligned with legislation and policy. By delivering thorough and actionable reports, you contribute to effective decision-making and accountability within the Alberta Public Service.Agility: Workforce investigations often involve emerging information, shifting priorities, and urgent timelines. You demonstrate agility by managing multiple investigations concurrently, adjusting to new evidence, and responding quickly to organizational needs. Your resilience and adaptability allow you to remain objective and professional in high-pressure or emotionally charged environments.Build Collaborative Environments: Investigations require building trust with complainants, respondents, witnesses, and organizational partners. You foster collaboration by treating all participants with respect and impartiality, ensuring procedural fairness while maintaining confidentiality. By working constructively with HR, legal, and departmental leaders, you support a safe and respectful environment across the public service.Develop Networks: You recognize the importance of professional relationships in strengthening the integrity of investigations. By building and maintaining networks with other investigators, legal counsel, HR professionals, and external experts, you enhance the quality of your investigative work and ensure alignment with best practices. Your ability to leverage these networks supports effective and credible outcomes.Develop Self and Others: You take responsibility for your own professional growth by staying current with investigative practices, workplace legislation, and emerging trends in respectful workplace management. You also contribute to the development of colleagues and stakeholders by sharing knowledge, mentoring junior investigators, and promoting best practices in ethical workplace investigations.QualificationsEducation and Experience Requirements:
A university degree in a related field such as Human Resources Management, Labour Relations, Business Administration, Psychology, Law or Legal Studies, Criminology or Sociology, Industrial Relations, or Public Administration, along with five years of relevant experience in the following areas:
  • Managing complaints related to harassment, misconduct, or similar issues, including conducting interviews, gathering evidence, and preparing investigative reports.
  • Interpreting and applying employment legislation, organizational policies, and collective agreements; overseeing disciplinary and grievance procedures.
  • Maintaining case files and producing reports and findings to support clients in making informed disciplinary decisions.
Equivalency:
Directly related education or experience considered on the basis of:A related two-year diploma from a recognized post-secondary institution and seven years of related experience; or a related one-year certificate from a recognized post-secondary institution and eight years of related experience.Assets:
  • Strong investigative background through several years' experience.
  • Research and analytical skills - ability to determine the applicable policies, decisions and legislation.
  • Thorough knowledge of relevant legislation (e.g., Alberta Human Rights Act, Public Service Employee Relations Act (PSERA), Code of Conduct & Ethics Regulation.
  • Thorough knowledge of relevant policies and directives (e.g., Code of Conduct and Ethics, Respectful Workplace Directive, Occupational Health and Safety Code).
  • Experience in a unionized environment.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to .NotesThis competition may be used to fill current and future vacancies across the Government of Alberta, at the same or at the lower classification and salary.Links and information on what the GoA has to offer to prospective employees:
  • Working for the Alberta Public Service - .
  • Public Service Pension Plan (PSPP) - .
  • Alberta Public Service Benefit Information - .
  • Professional learning and development - .
  • Research Alberta Public Service Careers tool - .
  • Positive workplace culture and work-life balance.
  • Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
  • Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.Candidates are required to apply for a job online. Please visit for more information. Please visit , for more information.It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( ).It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Cindy Zaiffdeen at .

Government of Alberta