
Store Manager
- Ottawa, ON
- Permanent
- Temps-plein
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Employee discounts on furniture, electronics, and appliances.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a customizable package including options for 100% coverage.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
- For complete picture of total rewards, please
- Create a vision and objective, leading your team to hit your branch and portfolio goals
- Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties
- Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
- Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
- Educate and empower customers to achieve their financial goals through building their credit
- Capitalize on financial cross-sales and add-on products
- Building strategic and efficient ways to increase sales and customer satisfaction
- Communicate the terms and conditions of our financial products
- Review and evaluate prospective loans through financial analysis and other risk assessments
- Manage collections activities for all past due financial accounts
- Secure all required information to fulfill customer applications for products and services with strong attention to detail
- Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
- Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
- Experience in training and managing a small team
- Ability to multitask in a fast-paced environment
- Able to pass background checks (criminal, employment, and credit)