AVP, Sales Enablement

• Consolidate and build new capabilities to drive a sales and customer culture throughout the organization.
• Research, plan and prepare content, training presentations and workshops focused on market management, coaching, sales training, pipeline, cross-sell, dashboarding, renewal strategy, sales mindset, feedback loops and NPS actions.
• Maximize and leverage collective best practices to promote Zurich as a market leader that enables better service to brokers, customers and distributors.
• Responsible for fostering and sharing knowledge, best practices and an industry-led customer focus in Zurich's chosen markets in order to help accelerate our growth in selected segments.
• Be continuously informed of current market and industry trends paired with an understanding of Zurich's value proposition and internal performance targets as it relates to these segments.
• Prepare reports and presentations for various groups, both internally and externally.
• Oversee the development and maintenance of sales and underwriting curriculum and resources
• Monitor results and identifies training needs for distribution and underwriting teams
• Work with sales management and staff to ensure growth and profitability by providing resources to improve employee performance
• Ensure consistency with cross-functional team strategies through periodic curriculum and content reviews with leaders and key stakeholders
• Support and develop content for our external brokers and customers that are aligned with regulatory requirements

• Bachelors Degree and 7 or more years of experience in the Sales area

• High School Diploma or Equivalent and 9 or more years of experience in the Sales area

• Zurich Certified Insurance Apprentice including an Associate Degree and 7 or more years of experience in the Sales area

• Knowledge of underwriting principles/techniques and SBU Underwriting guidelines

• Bachelor's Degree and 10 or more years of experience in, training/education, business or commerce areas
• MBA is considered an asset
• Team leadership and training experience
• Strong Microsoft Office skills
• Ability to lead strategic marketing projects and initiatives
• Strong analytical skills
• Strong verbal and written communication skills
• People management experience

• At Zurich, we are passionate about Diversity, Inclusion, Equity, and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to reflect the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We strive to give our employees the tools they need to make an impact.
• We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage and a competitive total compensation package.
• We understand how important it is to rest, recharge, and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time, and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.

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