Manager, Revenue Services (18 month position)

• Work closely with stakeholders from Finance, Operations, FA&A and Tenants
• Accountable for maintaining accounts receivables per company objective standards by ensuring the timely collection of all rents
• Oversee the maintenance of rent roll and associated charges in finance system per lease agreement
• Manage production of and review an up-to-date record of all negligent accounts by preparing a variety of accounts receivable reports and letters such as, but not limited to, account statements and correspondence to each tenant, doubtful accounts, write-offs, and proof of claims
• Provide oversight to processing of all client billings, rental notices and parking income including year-end notices through finance systems on a timely and accurate basis and forward to all clients to ensure the availability of all relevant information and to limit the possibility of outstanding accounts
• Develop and maintain good working relationships with critical internal and external clients
• Oversee responses to inquiries from clients by working with Lease Administration to ensure accuracy of billings addressing discrepancies and making necessary adjustments
• Consolidate, analyze and issue company sales reports to Executive team
• Oversee Sales Audits, reviews findings and follow up with Tenants on action items where necessary, ensure cost of audit is charged back where appropriate
• Coordinate and manage monthly tasks including but not limited to estimate reconciliation, post-closing cash report, percentage rent billings, percentage rent accruals and tenant charge backs and liaise with stakeholders creating process improvements where necessary
• Oversee the preparation of 5th of the month analysis of outstanding Rent to ensure company objectives have been met
• Manage accounts receivables comment reports by ensuring status of outstanding amounts have been categorized by type allowing effective management of outstanding amounts by reviewing Rent Rolls, Billings and Tenant Lease documents for compliance
• Train and manage Revenue Analyst on company policies and procedures, reviewing their work, and providing feedback to achieve efficiencies and effectiveness of Accounting Principles
• Manage prepaid account ensure applications are managed timely and accurately
• Oversee year end billing distribution ensuring timely issuing
• Management of Tenant Portal subscriptions ensuring training support is provide to Tenant
• Coordinate and prioritizes through communication with accounting team, setting deadlines and making decisions to enable the Operational and Accounting Shared Services teams to meet their goals

• Review and oversee work performed by Revenue Analysts for accuracy and quality
• Provide training, support and coaching to other Shared Services team members, Finance team and other stakeholders as needed

• Review of revenue related journal entries for all activity and transactions to ensure in accordance with accounting policies and internal control requirements
• Participate in Finance Services team by helping other members with decision making to allow the shared services team to meet its responsibilities
• Ensure documentation to support transactions and activities is in accordance with company policies and requirements
• Ensure that key controls over Revenue are operating effectively for their team
• Input to design of consolidated reports as required

• Excellent interpersonal and communication skills
• Strong analytical, organizational and administrative skills
• Exceptional attention to detail and ability to produce high quality reports
• Ability to work with minimal supervision and to interact at all organizational levels
• Strong time management skills and ability to manage multiple tasks at one time
• Knowledge of revenue-related Accounting principles under IFRS (International financial reporting standards)
• Computer literate and proficient in use of Yardi, Microsoft suite, and Google Suite

• University degree in Finance, Accounting, Commerce, or Business, CPA accreditation or progress towards designation is a plus
• Minimum 4 years in a managerial role
• 5 years’ experience in an Accounting or Billings position
• Experience in Real Estate and/or Property Management
• Fully literate with real estate accounting policies and procedures

• Aim Higher – we strive to exceed expectations
• Own Your Expertise – we empower ourselves and each other
• Collaborate Effectively – we bring the right people together to get the right results
• Engage with Empathy – we objectively consider the needs of others
• Embrace Change – we drive, learn from, and adapt to change

Cadillac Fairview