Marine Canada Administrative Assistant
- Montréal, QC
- Permanent
- Temps-plein
- Perform general clerical and administrative tasks
- Assist with the coordination of meetings and events
- Support the office with the purchase requisition process
- Provide administrative support to various departments as needed
- Manage and coordinate non-productive product purchase requisitions
- Handle incoming calls, emails, and general inquiries, redirecting them to the appropriate parties
- Utilize standard templates to draft and customize formal customer offers
- Ensure accuracy, completeness, and timely distribution of offer documentation
- Collaborate with the Business Development team to upload and manage offers within internal systems
- Maintain accurate and up-to-date customer records
- Respond to customer inquiries related to account information and updates
- Coordinate with internal departments to ensure customer data is updated as needed
- Manage and maintain contracts, ensuring accuracy and completeness
- Receive, review, and process customer orders accurately
- Coordinate with relevant departments to ensure timely order fulfillment
- Provide customers with updates on order status
- Generate and issue customer invoices based on sales orders or service agreements, ensuring accuracy
- Address invoice-related inquiries and resolve discrepancies
- Remind and ensure technical staff submit accurate and timely timesheets for each project
- Communicate with customers regarding products, services, and order status
- Respond to customer inquiries and resolve issues promptly and professionally
- Distribute communications related to invoices, payment reminders, and other relevant updates
- Excellent communication and interpersonal skills.
- Proficient in using office equipment.
- Strong organizational and multitasking abilities.
- Familiarity with basic computer applications (e.g., email, word processing, spreadsheet software).Competencies
- FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
- WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
- INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
- DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
- PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.