Dilawri OverviewJoin Canada's Largest Automotive GroupIf you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in the communities we serve.Discover how you can build your career withPosition OverviewThe Receptionist serves as the first point of contact for customers, delivering a professional and welcoming experience both in person and over the phone. This role is responsible for managing incoming calls, greeting and directing visitors, and providing general dealership information.In addition to front-line customer service, the Receptionist supports administrative functions, including maintaining the customer lounge, assisting with dealer trade coordination, and reviewing deliveries in CDK and One-Eighty systems.The ideal candidate is organized, detail-oriented, and personable, with strong communication skills and the ability to multitask in a fast-paced, team-oriented environment while providing exceptional customer service.Primary Duties and Responsibilities· Responsible for answering and directing all incoming phone calls in a professional and courteous manner. Provides basic information about the dealership and the Dilawri Group in order to answer inquiries and to refer customers to the appropriate individual or department.· Greets and assists customers arriving at the dealership.· Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit· Maintains the cleanliness of the customer waiting lounge and ensures it is well stocked.· Participate in dealer trade; prepare information for pick-up and collect receipts/payments· Reviews deliveries in CDK and One-Eighty program· Participate in administrative tasksQualifications Required
Demonstrated excellent telephone demeanor and ability to accurately record messages and information
Excellent oral and written communication skills
Demonstrated pleasant, friendly manner
Organizational ability and attention to detail
Ability to take ownership of problems with a positive attitude and bring them to completion
Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
Ability to work in a team environment to achieve common goals
Two (2) years of reception experience, or equivalent
Dealership experience preferred
One-Eighty or customer relationship management system experience preferred
Must be able to work full-time
About DilawriIn addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
Discounted employee vehicle purchase program
Job-specific coaching & training programs
Comprehensive health & dental plans
Employee wellness & assistance programs
Employee social events
Build your career with a team that is driven by excellence, integrity and innovation.Discover Dilawri.Apply with IndeedHyundai of ReginaDepartmentServiceEmployment TypeFull TimePay Details$2,800-$3,000 / MonthApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth
